This is a split board - You can return to the Split List for other boards.

How long does it take for Blizzard to unlock an account?

#1Casanovak1Posted 2/3/2011 11:54:16 AM
I got hacked today. I assume I did at least judging from the 10 e-mails I got saying each character had been restored and every item each had down to the copper.

I didn't report being hacked, but my password got changed on me, so I sent an e-mail to myself and changed it back. Now it says my account is locked.

I mailed them about it but I doubt I'll hear back today.

Anyone know?

Thanks.
---
How many Dragon Ball Z characters does it take to screw in a lightbulb? Only one, but it takes three episodes.
Live GT: CasaNovak
#2CysiPosted 2/3/2011 12:01:26 PM
Could take a couple of days. By FAR the best thing you can do if anything happens to your account is to ring them. Takes a few minutes and everything is generally back.


When my account was accessed by someone else Blizzard locked my account and wanted photo ID, etc. I rang them and it was unlocked as soon as I got off the phone. Only needed to provide them with a few basic details, birthday, address, secret question answer.
---
http://www.last.fm/user/Cysi/ // @Kanwvlf
http://card.mygamercard.net/lastgame/KanwulfReborn.png
#3dazbuzzPosted 2/3/2011 12:02:05 PM
Ive never heard of blizzard restoring items without the player reporting it first. You sure the emails were legit? If you phone blizzard, your account should be unlocked very quickly. An email could take longer than 24 hours.
---
id rather reign in hell, than serve in heaven.
http://i833.photobucket.com/albums/zz258/dazbuzz2/sig/213.jpg
#4Casanovak1(Topic Creator)Posted 2/3/2011 12:07:54 PM
Yeah the e-mails seemed legit. I don't know how else they would have known the hundreds of items and the exact number of gold I had on each character.

I figured that if they had me hacked why bother sending all that?

Is the number I call just regular Blizzard tech support?
---
How many Dragon Ball Z characters does it take to screw in a lightbulb? Only one, but it takes three episodes.
Live GT: CasaNovak
#5Casanovak1(Topic Creator)Posted 2/3/2011 12:32:36 PM
I found the number and called.

Thanks for the quick response guys. I'm glad I called. I can play again!
---
How many Dragon Ball Z characters does it take to screw in a lightbulb? Only one, but it takes three episodes.
Live GT: CasaNovak