What players fail to understand is that the staff who 'want to implement x' are not necessarily savvy when it comes to technical limitations and are certainly not the ones making those implementations. With their current approach, an entire re-haul of the way the databases are set up would be needed. In other words: major downtime. Arguing semantics doesn't change the fact that the current approach they're talking about using will piss off players even more because frankly, less care about the feature at this point.
There are other ways, from a technical standpoint, i.e., not using a mailing system, to achieve this goal. Whether they will do so-- well, this just doesn't seem to be as much of a priority as other things to which they could be focusing their manpower.
I understand the need for conformity. Without a concise set of rules to follow, we would probably all have to resort to common sense.
It's the same thing with the backpack being stuck at 16 slots. Because the database entry that holds the backpack also holds ALL currency on your character, and that code is actually part of the "backpack" item, any changes to it could destroy all currency for all players.
Sure, the community staff might like the idea, but they're very careful to ever avoid stating something as flat out as committal as saying that it's being looked at.
In the book, it says He created us to be just like Him. So if we're dumb, then God is dumb, and maybe a little bit ugly on the side. - Zappa