She's more relevant than Rebecca though lol. You gotta respect her for having 5 appearances in the series, albeit small ones, but still: RE4 RE: Degenration RE: Damnation RE: Darkside Chronicles (Audio only) RE6
And interestingly enough all of those games her transmissions cut at some point.. Can't they afford better connection?
They didn't have enough budget. Leon didn't want to call her back since he afraid the same thing happen to him like the soldier in the first Transformer movie. Remember the one when they fight the scorpion robot and who they had to deal first on the phone?