Can't play the game at all, losing my mind.

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  3. Can't play the game at all, losing my mind.
2 years ago#1
I've went to the Eidos forums, tried getting help from Nixxes the representative there, no result.

Tried getting help from Steam community, no good results.

I've tried every fix and suggestion possible:

- Verify game cache
- Lower settings
- Update video drivers
- Update audio drivers
- Update Windows
- Run in compatibility mode.
- Run as admin.
- Turn off exclusive fullscreen.
- Reinstall the game.
- Download supposed registry fixes.

Nothing done at all, absolutely nothing difference since I got home last night to play. Since the day I've tried to play all I've gotten is "Tomb Raider has stopped working" on launch and it closes afterwards. I can't even get into the game itself.

I have a HD 7950, i5-3450, 8GB Ram, Windows 8 64 Bit.. I have no clue what is wrong here. I have been able to play every single game without this type of problem, and it looks like some other people have the same problem with similar specs and Windows 7 instead of 8.

All I want to do is just play the game, and I can't even do that.
2 years ago#2
try disabling cloud save for the game, I had an issue in dishonored that when I installed it on my new PC it did this. Disabling the cloud save and starting it up fixed the issue.
---
http://endlesssteambacklog.blogspot.com -> Currently:10 of 52 games beat for the goal this year
Steam: Suicidalbillybob Twitch:Twitch.tv/suicidalbillybob
2 years ago#3
hokkendire posted...
try disabling cloud save for the game, I had an issue in dishonored that when I installed it on my new PC it did this. Disabling the cloud save and starting it up fixed the issue.


Thanks, I tried it and unfortunately that did nothing.
2 years ago#4
Did you also try disabling it via the steam settings? It should be under the cloud tab in the settings menu.
---
http://endlesssteambacklog.blogspot.com -> Currently:10 of 52 games beat for the goal this year
Steam: Suicidalbillybob Twitch:Twitch.tv/suicidalbillybob
2 years ago#5
What do you have enabled under the Options splash screen? I would recommend trying to start the game on minimum detail and gradually work your way up, I've heard the game has been finicky with tesselation and other tweaks.

Hopefully it'll launch by disabling some graphic settings
---
PSN: Arcjo
Stomping goombas, kicking turtle shells, and eating mushrooms since 1984
2 years ago#6
hokkendire posted...
Did you also try disabling it via the steam settings? It should be under the cloud tab in the settings menu.


Yes, it did not work either time.

And I also set every setting to lowest and turned off what was possible and nothing.
2 years ago#7
I know you mentioned drivers but did you also install the latest version of Directx?

It's a stab in the dark but you might as well try everything.

Also, do you know how to access your system log? That might have some clues as to what's making it crash.
2 years ago#8
http://www.microsoft.com/en-us/download/details.aspx?id=35

yep
2 years ago#9
did you try disable antivirus?
2 years ago#10
You mean a log like this?

20:00:06:535 (3952) > --- NIXXES log start ---
20:00:06:536 (3952) >
20:00:06:536 (3952) > Memory statistics:
20:00:06:537 (3952) > Total RAM = 8.0 GB (8150 MB)
20:00:06:537 (3952) > Avail RAM = 6.2 GB (6338 MB)
20:00:06:537 (3952) > Total virtual memory = 4.0 GB (4095 MB)
20:00:06:538 (3952) > Avail virtual memory = 3.4 GB (3475 MB)
20:00:06:538 (3952) > OS = Windows Vista (build 9200)
20:00:06:539 (3952) > Starting Tomb Raider v1.00.716.5
20:00:06:677 (3952) > [Main] Current directory: C:\Steam\steamapps\common\Tomb Raider
20:00:06:683 (3952) > Mounted TITLE.000
20:00:06:685 (3952) > Mounted PATCH.000
20:00:06:704 (3952) > [Render] PCDeviceManager constructor start
20:00:06:717 (3952) > [Render] Loading ADL...
20:00:06:730 (3952) > [Render] Done loading ADL
20:00:06:731 (3952) > [Render] Querying ADL for Eyefinity modes
20:00:06:734 (3952) > [Render] PCDeviceManager constructor end
20:00:06:746 (3952) > [Render] PCDX11DeviceManager constructor start
20:00:06:747 (3952) > D3D Adapter Information:
20:00:06:747 (3952) > Adapter Description: AMD Radeon HD 7900 Series
20:00:06:748 (3952) > VendorID: 1002
20:00:06:748 (3952) > DeviceID: 679a
20:00:06:749 (3952) > Revision: 0
20:00:06:749 (3952) > Failed to load NVAPI!
20:00:06:753 (3952) > Reducing mouse lag by setting frame latency to 1...
20:00:06:753 (3952) > D3D reports feature level 11 is supported.
20:00:06:754 (3952) > D3D reports hardware multiple command list support.
20:00:06:754 (3952) > Loading AMD HD3D driver.
20:00:06:755 (3952) > Could not find AmdDxExtCreate11!
20:00:06:756 (3952) > AMD DirectX eXtension version: 8.0

20:00:06:756 (3952) > Could not load AMD stereoscopic extension!
20:00:06:774 (3952) > [Render] Querying ADL for Eyefinity modes
20:00:06:779 (3952) > D3D Adapter Information:
20:00:06:779 (3952) > Adapter Description: Microsoft Basic Render Driver
20:00:06:781 (3952) > VendorID: 1414
20:00:06:781 (3952) > DeviceID: 8c
20:00:06:782 (3952) > Revision: 0
20:00:06:782 (3952) > Failed to load NVAPI!
20:00:06:783 (3952) > Reducing mouse lag by setting frame latency to 1...
20:00:06:784 (3952) > D3D reports feature level 11 is supported.
20:00:06:785 (3952) > D3D reports hardware multiple command list support.
20:00:06:785 (3952) > D3D reports hardware concurrent creates.
20:00:06:785 (3952) > [Render] PCDX11DeviceManager constructor end
20:00:08:107 (3952) > D3D Adapter Information:
20:00:08:107 (3952) > Adapter Description: AMD Radeon HD 7900 Series
20:00:08:108 (3952) > VendorID: 1002
20:00:08:108 (3952) > DeviceID: 679a
20:00:08:109 (3952) > Revision: 0
20:00:08:109 (3952) > Failed to load NVAPI!
20:00:08:113 (3952) > Reducing mouse lag by setting frame latency to 1...
20:00:08:113 (3952) > D3D reports feature level 11 is supported.
20:00:08:113 (3952) > D3D reports hardware multiple command list support.
20:00:08:114 (3952) > Loading AMD HD3D driver.
20:00:08:114 (3952) > Could not find AmdDxExtCreate11!
20:00:08:115 (3952) > AMD DirectX eXtension version: 8.0

20:00:08:115 (3952) > Could not load AMD stereoscopic extension!
20:00:08:164 (3952) > [Render] Using DirectX 11
20:00:08:312 (3952) > Initalizing audio...
20:00:08:343 (3952) > Audio device found. FMOD reports 313708160 driver(s).
20:00:08:349 (3952) > Audio Driver Name: ^q
20:00:08:349 (3952) > Speaker Mode: 120
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  3. Can't play the game at all, losing my mind.

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