MP Purchases Failed

#1Mason9127Posted 4/14/2012 2:42:22 PM

anyone know how to resolve this issue? I have less than no idea how to contact customer support and I get this message everytime I go to the store. I purchased a pack with actual money too, not credits. I've tried the BSN forums but I can't post anywhere because apparently I created my account in the last 24 hours, even though it was created early last year >:(

#2Mason9127(Topic Creator)Posted 4/14/2012 2:47:28 PM

and now after signing out and back in again I don't get the message. 1.69 just vanished? not alot of money but that's not the point. BioWare can literally go **** themselves.

#3Mason9127(Topic Creator)Posted 4/14/2012 2:49:10 PM

TRIPLE POST!!!!!!!!

now it appears I have a batarian sentinel :S I.am.confused.

#4Lord_Tic_TacPosted 4/14/2012 2:49:25 PM
check your gear/characters...usualy when that happens youll eventualy see the stuff you bought pop up
#5Mason9127(Topic Creator)Posted 4/14/2012 2:55:54 PM

bought another pack and got 10 items in it... is this normal? or compensation lol