Thats not the issue, its a problem inside the place, the NPC's don't react and you cant proceed because the General wont surrender or die. You also cant get out of the "Castle Dour" once its locked :<
#6qwertydathugPosted 11/16/2011 7:56:31 PM
Unfortunately I am unable to help you with this problem on ps3 ;(
But the solution to this on PC is to teleport outside using the command "coc Solitude" then return to the "Castle Dour" target either of the doors and use the "Unlock" command, spawning keys will not work but the "Unlock" command thankfully did.
When you enter after unlocking the sequence will begin..
Hopefully Bethesda patch this asap as it was a really awful bug and I can imagine its worse for console users seeing as they cant use my work around :(