Is it just me or...

#1steambot05Posted 5/11/2013 4:15:45 PM
Do some Gamestop employees not even know this game already came out? Or even KNOW about the game?! I walked into a Gamestop I generally tend to avoid, but I was in the area and I needed this game. So I wait in line for 5 minutes and get up to the female employee and ask her (clearly) for Pandora's Tower.

She says: Um...I don't know about that game?
Me: Are you serious? This game came out like 2 weeks ago. I'm sure of it.
Her: Um...well let me see then.
*Checks computer*
Employee beside her: I haven't heard about that.
Her: No. Sorry we don't have Panda's Tower.
Me: Panda? I said Pandora's.
Her: Um...I don't know.
Me: -_- *walks out*

So I call the Gamestop I usually go to because they don't suck and the guy says yes they have one copy left and it's unopened and he'll put it on hold for me! I pick it up no problem.

Aren't these employees supposed to know about the games they sell? ESPECIALLY the new ones?
#2BMK2010Posted 5/11/2013 5:52:57 PM
steambot05 posted...
Aren't these employees supposed to know about the games they sell? ESPECIALLY the new ones?

Not necessarily, Pandora's Tower is by no means popular, so it's understandable why the employee would not know what your talking about. It sounds to me like the girl you spoke with doesn't know how to spell, she should have been able to check the game's availability on the computer. Pandora's Tower was also released a month ago, April 15 to be exact. I'm just assuming that's how things work with gamespot, not all employees are proficient in... stuff :P
#3steambot05(Topic Creator)Posted 5/11/2013 7:05:50 PM
BMK2010 posted...
steambot05 posted...
Aren't these employees supposed to know about the games they sell? ESPECIALLY the new ones?

Pandora's Tower was also released a month ago, April 15 to be exact.


Actually at Gamestop it was released somewhere around the 23rd because of some delay. But it definitely wasn't release April 15, because I called the 15 and they said it had not come in yet.
#4AccrovideogamesPosted 5/11/2013 7:35:56 PM
It's not just Gamestop (I'm not defending them by the way, they're actually p.o.s.), I ran into a similar problem at Best Buy (gotta love their lack of video game knowledge). Since I didn't find Pandora's Tower on the shelves, I asked an employee (had to wait 15 minutes until one was free) about it and he went inside the employees only area to look for it (you know, if you wanna sell something, put it on the shelves, not in a place customers can't go). Another 15 minutes later, he told me that his manager told him that the game doesn't exist so I asked him to look it up on the computer. He searched for it but couldn't find it because he spelled it Pandora Stower (seriously, they should allow customers access to the computers by the shelves, I always find myself pushing them aside and showing them how it's done). When I showed him that the game is indeed listed on their website, he told me that they didn't have it in stock but that they could order one for me at the customer service counter.

At the customer service counter, another employee ordered the game for me (something I could have done myself at home but when he told me I would get the game the next morning without paying any additional fee, I said go for it). I gave him my address and scanned my mother's credit card (she lets me use it when required since I don't have one nor do I want one, I always refund her the money). The guy was so clueless about how the thing worked that it took him not 15 minutes but 30 freaking minutes! Was all of this worth the trouble? No because I had to wait five f***ing days to finally get the game in the mall, the next morning my ass!
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#5RPGNinja123Posted 5/12/2013 2:19:57 AM
Accrovideogames posted...
It's not just Gamestop (I'm not defending them by the way, they're actually p.o.s.), I ran into a similar problem at Best Buy (gotta love their lack of video game knowledge). Since I didn't find Pandora's Tower on the shelves, I asked an employee (had to wait 15 minutes until one was free) about it and he went inside the employees only area to look for it (you know, if you wanna sell something, put it on the shelves, not in a place customers can't go). Another 15 minutes later, he told me that his manager told him that the game doesn't exist so I asked him to look it up on the computer. He searched for it but couldn't find it because he spelled it Pandora Stower (seriously, they should allow customers access to the computers by the shelves, I always find myself pushing them aside and showing them how it's done). When I showed him that the game is indeed listed on their website, he told me that they didn't have it in stock but that they could order one for me at the customer service counter.

At the customer service counter, another employee ordered the game for me (something I could have done myself at home but when he told me I would get the game the next morning without paying any additional fee, I said go for it). I gave him my address and scanned my mother's credit card (she lets me use it when required since I don't have one nor do I want one, I always refund her the money). The guy was so clueless about how the thing worked that it took him not 15 minutes but 30 freaking minutes! Was all of this worth the trouble? No because I had to wait five f***ing days to finally get the game in the mall, the next morning my ass!


Best Buy not only has a lack of video game knowledge but a lack of games people. It seriously has the least amount of diversity I have ever seen. Even Target and Walmart have better selections (but not always better prices)
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#6steambot05(Topic Creator)Posted 5/12/2013 7:01:34 AM
[This message was deleted at the request of a moderator or administrator]
#7Hawke0Posted 5/12/2013 7:26:40 AM
The people at my Gamestop are pretty cool. When I bought PT, I actually got into a discussion with them about PT, Xenoblade Chronicles, and Fatal Frame 4. I recently went down there and noticed they had a 2 for 1 deal on PS2 games, but since most of the games had no cases and weren't on the shelves he printed me off a list of all the PS2 games they had. I got Shadow of the Colossus for just $15, and half a dozen other games for another $15.
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#8steambot05(Topic Creator)Posted 5/12/2013 10:48:43 AM
Hawke0 posted...
The people at my Gamestop are pretty cool. When I bought PT, I actually got into a discussion with them about PT, Xenoblade Chronicles, and Fatal Frame 4. I recently went down there and noticed they had a 2 for 1 deal on PS2 games, but since most of the games had no cases and weren't on the shelves he printed me off a list of all the PS2 games they had. I got Shadow of the Colossus for just $15, and half a dozen other games for another $15.


When people say stuff like this about their local Gamestops, I get sad. Because most of the Gamestops where I live suck :( Is Shadow of Colossus really $15 without its case? Seems a little expensive. I actually got that game when it first came out when I was in middle school. Good to know I made some good decisions back then haha.
#9Thanatos2kPosted 5/12/2013 12:10:07 PM
Gamestop employees are working there for a reason.
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#10EvenSpoonierPosted 5/12/2013 5:38:00 PM
Good Gamestops are hard to find, but they do exist. There used to be a great one near where I live, but it recently closed. =.(
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