Wii U

The long, drawn out, sob story... feel free to laugh at me, sympathize, share my pain, or not care at all:

I bought over $300 (probably more like $500+) of Virtual Console games on my Wii system that was registered to me through my Club Nintendo Account. After I heard that you could play your VC/WiiWare games on the Wii U, I cleared my system information from my Wii and sold it to someone on Ebay several months ago.

I just bought the Wii U and set up a new Nintendo ID and successfully linked it to my Club Nintendo ID. Using my Club Nintendo ID on the site, I can see all of my past purchases fine, there must be like 50+ games there for Genesis, TurboGrafx, WiiWare, etc. However when I go into the Wii Menu of the Wii U, there is no option to redownload my games. I understand now that Wii Shop Purchases are tied to the console, which is stupid, and unlike what Microsoft and Sony does, allowing you to log in and play the games you purchased. I do not have the console anymore, but I can prove I own those licenses, they are listed on my Club Nintendo account.

Quite simply I need the license of my games transferred from the Wii Console (registered on Club Nintendo) to my new Wii U system (registered on Club Nintendo). I do not have the Wii system that's registered anymore so I would like that console removed from my account. Because I do not have the Wii console, I cannot do the system transfer method. I need someone at Nintendo to authorize a license transfer for the games I purchased to my new Wii U. If that is not possible, I will buy a cheap Wii and do it that way if necessary.

The Answer:

Well, I called Nintendo at 1-800 255-3700, and even though can prove all Virtual Console games were purchased by me, linked to my club nintendo account, which is now linked to my Nintendo ID and new Wii U console, there is no way they can transfer my games to my Wii U serial number or if I buy a new cheap Wii. I also asked if they can credit my Wii Shop Channel the points, or some points, so I can redownload the games. After being put on hold, the guy told me he pursued every angle and they can't even offer me a credit to my Wii Shop account. Nice, right? Microsoft and Sony look like perfect companies compared to the way Nintendo handles their online services!

In total I bought 76 Virtual Console games, ranging from the 500 point NES/SMS games to the 900 point Neo Geo games, and 800 point WiiWare titles. At minimum, I spent $380+ dollars and now even though I can prove I bought those licesnes, they're linked to my Club Nintendo account, I can't play em.

Good job Nintendo. This is why I switched to Xbox and PlayStation 3. If I ever sell a console because I need money or my console breaks, I know if I buy a new console I can simply "sign in" to my account and play the games I purchased. When you buy anything on the Wii Shop Channel or Wii U Shop Channel, you've got to keep that one console working until the end of time or never dare sell it to buy a new color or better model. The least you could have done is refund me some **** points. Pathetic.

You shouldn't of sold your original Wii, your own fault.
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SoulSilver FC: 0690 2997 3274
Black FC: 0175 0805 7418

Loudawg posted...

The long, drawn out, sob story... feel free to laugh at me, sympathize, share my pain, or not care at all:

I bought over $300 (probably more like $500+) of Virtual Console games on my Wii system that was registered to me through my Club Nintendo Account. After I heard that you could play your VC/WiiWare games on the Wii U, I cleared my system information from my Wii and sold it to someone on Ebay several months ago.

I just bought the Wii U and set up a new Nintendo ID and successfully linked it to my Club Nintendo ID. Using my Club Nintendo ID on the site, I can see all of my past purchases fine, there must be like 50+ games there for Genesis, TurboGrafx, WiiWare, etc. However when I go into the Wii Menu of the Wii U, there is no option to redownload my games. I understand now that Wii Shop Purchases are tied to the console, which is stupid, and unlike what Microsoft and Sony does, allowing you to log in and play the games you purchased. I do not have the console anymore, but I can prove I own those licenses, they are listed on my Club Nintendo account.

Quite simply I need the license of my games transferred from the Wii Console (registered on Club Nintendo) to my new Wii U system (registered on Club Nintendo). I do not have the Wii system that's registered anymore so I would like that console removed from my account. Because I do not have the Wii console, I cannot do the system transfer method. I need someone at Nintendo to authorize a license transfer for the games I purchased to my new Wii U. If that is not possible, I will buy a cheap Wii and do it that way if necessary.

The Answer:

Well, I called Nintendo at 1-800 255-3700, and even though can prove all Virtual Console games were purchased by me, linked to my club nintendo account, which is now linked to my Nintendo ID and new Wii U console, there is no way they can transfer my games to my Wii U serial number or if I buy a new cheap Wii. I also asked if they can credit my Wii Shop Channel the points, or some points, so I can redownload the games. After being put on hold, the guy told me he pursued every angle and they can't even offer me a credit to my Wii Shop account. Nice, right? Microsoft and Sony look like perfect companies compared to the way Nintendo handles their online services!

In total I bought 76 Virtual Console games, ranging from the 500 point NES/SMS games to the 900 point Neo Geo games, and 800 point WiiWare titles. At minimum, I spent $380+ dollars and now even though I can prove I bought those licesnes, they're linked to my Club Nintendo account, I can't play em.

Good job Nintendo. This is why I switched to Xbox and PlayStation 3. If I ever sell a console because I need money or my console breaks, I know if I buy a new console I can simply "sign in" to my account and play the games I purchased. When you buy anything on the Wii Shop Channel or Wii U Shop Channel, you've got to keep that one console working until the end of time or never dare sell it to buy a new color or better model. The least you could have done is refund me some **** points. Pathetic.

The quick answer if this bothers you so much? Sue Nintendo in small claims court. Most companies will not even deal with small claims court issues because they need to hire a lawyer while you can defend yourself and go to the 4-5k range in damages without needing to go through higher court proceedings. They will likely just settle.

I'm not one to just tell people to sue, but if they obviously don't want to fix it and someone does sue them like this it gets media attention and that is bad for their company, so possibly doing something like this allows prevention from another customer not allowed to access their legally purchased content.

You had plenty of warning that you would need your old Wii, yet you still sold it.

You have none of my sympathy.
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3DS:4897-5935-1924; PS3 sold in anticipation of PS4. If you added CrimsonEnigma, I no longer use the account.
'Your opinion does not matter.' -DesperateMonkey

Feel for you man, but can't say I'm surprised. I would have thought twice before wiping all those games off my Wii because something like this could happen.

Of course Steam, MS and Sony aren't so moronic when it come to this kinda thing.
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