gamepad connectivity issue

#1xgamer1224Posted 1/30/2013 6:35:40 PM
hello! i bought my wii u on Saturday and have been noticing a strange issue with the connection between the gamepad and the wii u console. at random the connection will drop and the error message "the connection with the wii u console has been lost" will be displayed on the gamepad. I called nintendo and sent my wii u and gamepad in for repairs. has anyone elose been having this issue at all?
---
3DS friend code: 4940-5580-4635
Pokemon White FC: 5071 8848 1516
#2ReedeemerPosted 1/30/2013 8:09:38 PM(edited)
Yeah its happened sometimes at boot if your console and controller are out of sync. I've noticed it happen when I turn the console off and then on but kept the controller on throughout that, like if my using it as a TV remote for instance, maybe its just me though.

:P Either way you can fix that with a power restart as with most things. Turn off the controller and console, unplug the power cord, wait abt. 15s, plug in the cord, power it up.


Edit: Also I noticed you just recently got the console, you are aware that the controller will only work within so many feet of the console, right? Just making sure.
---
WiiU: rZetro
PSN: Zetro-X ::: 3DS: 1118-0389-0873
#3xgamer1224(Topic Creator)Posted 1/30/2013 8:24:44 PM
Yeah I know the distance. Mine is 5 feet away from the console. And I tried those steps with Nintendo support and it still would disconnect randomly.
---
3DS friend code: 4940-5580-4635
Pokemon White FC: 5071 8848 1516