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Toshiba Hard Drive fails.

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plasmawisp1713
Posted 2/18/2013 9:13:01 PM
So I finally got around to buying a Hard Drive for the Wii U, picked up a Terra byte for 70 or something with my tax refunds, I plugged that sucker in and booted up the dusty ol' console and went to format device. After agreeing to format it it told me "Unable to Format", that's it. I intent to call Nintendo (and their amazing customer service) because I'm pretty sure they can solve it, but if I can get it fixed here, Whynaut?

Any ideas?
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Wii U Nintendo Network: Lightzeaka
3DS Friend Code: 4296-4396-5385
DDP886
Posted 2/18/2013 9:17:27 PM
WOW how shoddy is that ! the console shoulda came with a large harddrive built in so you didn't have to play around with externals
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r8mli
Posted 2/18/2013 9:23:51 PM
A suggestion would be to have your computer format the drive first. If that works then try again with the Wii U, otherwise the hardrive is a bunk and you might want to ask for a replacement. Where was the HD made in? The ones made in Thailand are more reliable than the ones made in China.
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Look inside the box, live outside of it.
plasmawisp1713
(Topic Creator)
Posted 2/18/2013 9:26:13 PM
I tried plugging it into my computer and then turning the Wii U off, plugging it in, and starting it up, no avail.

Yes, it was manufactured in China, but that shouldn't matter. Everything I hold precious to me was made in China.
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Wii U Nintendo Network: Lightzeaka
3DS Friend Code: 4296-4396-5385
r8mli
Posted 2/18/2013 9:29:26 PM
When you plug into the computer have the computer do a format. Go to what ever drive it is called, right click then select format. If it DOES format then it should be fine and have the Wii U itself format.
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Look inside the box, live outside of it.
plasmawisp1713
(Topic Creator)
Posted 2/18/2013 9:30:48 PM
Okay, I'll try formatting it on my TOSHIBA PC first then. Heh.
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Wii U Nintendo Network: Lightzeaka
3DS Friend Code: 4296-4396-5385
r8mli
Posted 2/18/2013 9:32:02 PM
I have nothing against TOSHIBA PC's, the HD are notorious for failing.
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Look inside the box, live outside of it.
plasmawisp1713
(Topic Creator)
Posted 2/18/2013 9:34:46 PM
Well well well. Tried to format and it told me it couldn't. So it's the Hard Drive at fault then?
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Wii U Nintendo Network: Lightzeaka
3DS Friend Code: 4296-4396-5385
picano
Posted 2/18/2013 9:36:05 PM

(edited)
Is it single usb powered? If so, you might want to use a Y cable on it to draw more energy.

EDIT: Though, if you can't format it on the pc... then yeah there is probably an issue with the drive.
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r8mli
Posted 2/18/2013 9:36:10 PM
Yea, best advice is to ask for a replacement. QC dropped the ball on your HD.
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Look inside the box, live outside of it.
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