Trine 2 won't prompt an update, what should I do?

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enjoines
Posted 2/19/2013 1:30:29 AM
I know the game is supposed to be at V1.2.0 but I was never prompted to update.

will I have to delete the game and download it again or can I update it manually somehow?
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"Im hecka mad!"
JoelFB
(VIP)
Posted 2/19/2013 8:27:50 AM
Sorry to hear! This is a curious issue that seems to happen sometimes. Luckily it seems that it gets solved by trying a few different things:

- Try to play another game that has an update (Black Ops or any other game - most likely there's been an update to a few different games already).

- Download and play a demo/demos of other games - sometimes this helps and lets you download the update for Trine 2 when you start it again.

These two tricks seem to have a good success rate (we've heard of two other people who had this problem, and the tricks above are the solutions that helped them).

"Regular tricks" would include:

- Re-download the game

- Turn off the power and remove the power cord for 30 seconds or so, and try again

- Remove the internet connection (disable/unplug the LAN adapter) and enable it again

- Create a new Mii and use that to download/play the game

But these don't seem to help, so the first two are the best choices...

How to make sure you have the update:

- Go to the main menu and look at the bottom-right corner, it should say "v1.2.0" there. (You can see it in this video at 2:30 or so: http://www.youtube.com/watch?v=blpNVYK8iII&t=2m30s )

I hope this helps!


- Joel, Frozenbyte team, developers of Trine 2: Director's Cut
Elements012894
Posted 2/19/2013 12:41:26 PM
^Thats something I would've never expected, good on you Frozenbyte for coming to our aid.
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PS+ has paid it's self for me. So from here on out I will refer to any new games as free.
enjoines
(Topic Creator)
Posted 2/19/2013 1:37:18 PM
oh snap!

guardian angel status...

Thanks for the advice!
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"Im hecka mad!"
Petey_Meanis
Posted 2/19/2013 1:39:46 PM
Yay!! Joel comes through again! I love when devs take in interest in helping us regular folk :)
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Thick, long and meaty.. Kielbasa sausage
http://i.imgur.com/dHMWV.jpg http://i.imgur.com/6s1RR.gif
Icecreamdunwich
Posted 2/19/2013 1:40:30 PM
Joel is a good guy, I've emailed them for support many times and he has always been there to help.