I want to introduce myself first, and then I'll circle back around with a reply. I'm Carl Clendenin, the Community Manager and Manager of Player Retention for Virgin Gaming. It is my job to accept the feedback from the community (Community Manager) and make your experience with Virgin Gaming the best it possibly can be (Player Retention). My job is to listen, and to give you exactly what you want.
Now with that said, there's a whole lot to read about on the internet. I've read almost every reply that I've come across (not just here) but it'd be impossible to reply to everyone as an individual. For that, I've left my personal contact details at the bottom here, but feel free to contact us through our official social channels as well.
On to the good stuff.
Virgin Gaming provides tournaments for all skill levels. Game integration and working with game developers to ensure a fun, fair and competitive atmosphere are what we pride ourselves on. We're here to allow any gamer the chance to compete for epic prizes, without prejudice to his skill level. The best gamers in the world should be rightfully rewarded and crowned as such, but he shouldn't be the only one winning the prizes.
With that said, the Halo 4 Infinity Challenge is the first of many. We wanted the Halo community to embrace us for the reasons mentioned above - and embrace us you have. Literally hundreds of thousands of gamers have joined the Infinity Challenge, playing over seven million games. For that, on behalf of Virgin Gaming, we give you our sincere thanks.
But. There's always a but...
We haven't forgotten or overlooked anyone here. Sure we wanted to kick things off in a big way by including everyone, but competitions like the Infinity Challenge will not be our only form of competition. In fact, I look forward to working with EVERYONE in the Halo community to build competitions that you guys would like to see in the future. You as a community have built something great here, and we're only here to help you to continue to build upon those things.
It sounds cliche here, but your feedback helps me to help you. I don't care if it's about the rules, or the format, or if you spot a cheater - but the best possible way to shape future tournaments it to let your voice be heard. A closed mouth doesn't get fed, so let me know what you want to see.. even if you have to blow up my Twitter. :)
there's the slight problem that your "tournament" isn't a tournament at all, it's a "who can play the most" competition. the best players in the world can't win if they can't play for 16 hours a day like some pretty mediocre players can.
How does this company not realize that the CASUAL fans are the ones that are going to switch (or already have) to whatever new FPS is out? Casuals go along with the flow, like sheep, and it's the "pro's" and "hardcore" fans that keep a game like Halo alive for more than just a few months. Casuals like the yearly installments, and will flock to each new game. Next January when this games population is under 20k total, I wonder who 343 will blame...
They call me Spoke Wrecker... Thizz iz what it iz GT-Spidux