If you read this giant thread you will see there is no one cause, and as it we don't even really know how the glitch happens(unless it's way back toward the later pages which I haven't read yet). --- Gamefaqs: The most passive aggressive place on the internet.
I'd suggest farming your badass rank back up to what it was, you won't get your skins back but at least you have your bonus stats back.
Tbqh, I'd rather have the skins over the rank.
Same here. I came on here looking for answers, but it seems that there is no fix and according to the Gearbox topic, no one really even knows what the exact cause of this is yet. This is really annoying, but I'm kind of glad that I just rented it from Redbox. I was planning on keeping it for a few more days, but now I probably won't, as it just leaves a sour taste in my mouth.
I can confirm that the glitch had nothing to do with moving/saving my profile from console to console nor did it have anything to do with duping/dashboarding. It, sigh, just happened, even though my profile has not migrated from my console. Fortunately, my friend (who has moved his profile from his console to mine) remains unaffected. Knock on wood.
It's infuriating that this problem did not crop up during beta testing. I'm convinced the game was rushed through development.
Does anyone know if Golden keys disappearing are part of this bug too, because I had 4 golden keys and now I have zero on all of my characters? This is very disheartening.
I had this same problem. Keys, Skins, Heads, and Ranks all gone. Thankfully I had all my skillpoints reset. So I got the free Respec out of it that I was looking to get, but still everything has really sucked since I lost my +9 Health, Gun Damage, Shields, and Reload Speed --- History is written by those who have hanged heroes.