Can anyone please help me? I'm really frustrated with what happened and don't know what to do. Is there something I can do to retrieve my save file or do something so it doesn't get deleted next time? Does version 1.0.2 fix this issue?
I did backup my device, and my game is still lost. 15 hours just gone. Waiting to see if customer support is any help, but it doesn't make sense to me that one would have to go through an actual process in order to update a game without losing his or her save.