Freezing and glitchy during prologue cutscene

#1CrashdashxPosted 6/21/2013 1:32:56 PM
Just as the little girl looks at the clock and is about to get a present the cutscene lags massively and freezes. I can read the subtitles and hear the voices but I can't view the cutscene in time with the text.

Help please?
#2Game__OnPosted 6/21/2013 1:34:27 PM
Happened with me sometimes, too.

I quit the game and re-booted it. If that didn't work, I'd wipe down the disc. That usually fixed it.
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#3Crashdashx(Topic Creator)Posted 6/21/2013 1:40:50 PM
Thanks, worked. I saw some fingerprints, which were left from the staff who sold it.