Didn't recieve a HUT pack

#1slackstaPosted 8/10/2013 3:08:12 PM
I was playing NHL 13 and I was buying a mega card pack and then, when I bought it, it charged my account but then my internet shut off, so I never received the pack. I then made a case at help.ea, but it said it would take up to 14 days for them to respond. What do I do?
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PSN ID = slacksta01
#2tripZ504Posted 8/11/2013 12:44:09 AM
Give them time. Had that happen a few times in 12. They sorted it out on a few days