If you look around the forum many people are experiences various server-related issues such as crashes, disconnections, and not even being able to download the game. That's a result of the always online DRM crap. I don't think many of the problems will get fixed since the stability of the game depends on your Internet connection and the EA server stability. If I were you I'd ask for a refund (EA is currently giving them out due to the launch issues) since there appear to be many bumps ahead for this game. --- Live long and prosper.