I'm gonna just throw this out there, you know the other big Digital Distribution Platform that doesn't offer refunds? Steam.
False. On games they feel were bad enough, Steam has actually offered Refunds for to the general public:
Ex. The War Z. Which was a -HUGE- flop in terms of Content Promised vs. What was delivered. They realised the issue, and they fixed it. http://www.escapistmagazine.com/news/view/121189-How-to-Get-Your-War-Z-Refund-From-Steam
"^ haha. That made my eyes twinkle.......(hmmmm, now that sounded ***)." - Cougar010 "^ I concur." - also Cougar010