Used Couerl Mount Item, but no option to summon Couerl

#1Platinum KingPosted 9/14/2013 10:30:21 PM
I used my Couerl Mount Item before joining a grand company and obtaining the chocobo license, and the item disappeared.

Now that I have my chocobo license, I can summon a chocobo under Actions & Traits > Mounts, but still cannot summon a Couerl mount.

I noticed in the past one other person had this problem, so I'm asking if anyone else ran into this problem and what they did to possibly solve this issue.

Is there a way to reapply / resend items from account management?
---
"Do not respond to force in kind. Turn it aside. Direct it to where it can do no harm."
- Meloku the Clouded Mirror.
#2CoR02Posted 9/14/2013 11:06:25 PM
The last I heard, the "fix" is for them to mail you another mount. GM call may be able to fix it rather quickly, just tell them what you told us.
#3DiedrupoPosted 9/14/2013 11:44:23 PM
So basically using the coeurl mount item before you have access to mounts basically destroys it? that sucks.
#4Snickers085Posted 9/14/2013 11:46:17 PM
I used my couerl mount item the second i got it at level 5'ish.. when time to ride chocobos came.. i had no issue.
#5OnallionPosted 9/15/2013 2:45:25 AM
I used it before I got the chocobo license and I could summon Couerl just fine. I think you're just bugged and need to contact CS.
#6exaccussPosted 9/15/2013 3:19:49 AM
Make sure you have at least one class at level 20 (according to gm)