Ive lost my security token, forgotten my ID/PW, what do?

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  3. Ive lost my security token, forgotten my ID/PW, what do?
1 year ago#1
not played since december, want to redownload to try that free week anniversery in time. I know the email adresss but cant change PW because ive lost my security token :/, cant find any FAQ on the website or where to contact. am i screwed
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Once more unto the breach, dear friends
1 year ago#2
Need to search better. Because there's a link for forgotten password. Which works for username as well.
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http://na.finalfantasyxiv.com/lodestone/character/2823366/
1 year ago#3
it asks for one time code when i go to change details
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Once more unto the breach, dear friends
1 year ago#4
Yes, you are screwed.
1 year ago#5
Call customer service.
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The Democrats are dumb and the Republicans are stupid. The difference between dumb and stupid is dumb isn't funny, stupid is seriously funny. - Lewis Black
1 year ago#6
Shadygrove posted...
Call customer service.


This pretty much
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PSO- 09
1 year ago#7
Happened to me when my phone was updated and you have to call customer service...they actually were quite competent in handling the situation quickly.

But in the future, make sure you keep track of the emergency removal password!!!
1 year ago#8
Learn to make better decisions in your life.
1 year ago#9
paule29 posted...
Happened to me when my phone was updated and you have to call customer service...they actually were quite competent in handling the situation quickly.



.... lol
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PSO- 09
1 year ago#10
they have your info, as log as you remember your real name and address you'll be fine
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