Ive lost my security token, forgotten my ID/PW, what do?

#1Jedthehead91Posted 8/22/2014 3:57:17 PM
not played since december, want to redownload to try that free week anniversery in time. I know the email adresss but cant change PW because ive lost my security token :/, cant find any FAQ on the website or where to contact. am i screwed
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Once more unto the breach, dear friends
#2Miggi3Fr3shPosted 8/22/2014 7:29:53 PM(edited)
Need to search better. Because there's a link for forgotten password. Which works for username as well.
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http://na.finalfantasyxiv.com/lodestone/character/2823366/
#3Jedthehead91(Topic Creator)Posted 8/23/2014 12:29:29 AM
it asks for one time code when i go to change details
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Once more unto the breach, dear friends
#4KosukeKGAPosted 8/23/2014 12:47:02 AM
Yes, you are screwed.
#5ShadygrovePosted 8/23/2014 7:26:04 AM
Call customer service.
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#6nhatPosted 8/23/2014 7:57:03 AM
Shadygrove posted...
Call customer service.


This pretty much
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PSO- 09
#7paule29Posted 8/23/2014 8:02:10 AM
Happened to me when my phone was updated and you have to call customer service...they actually were quite competent in handling the situation quickly.

But in the future, make sure you keep track of the emergency removal password!!!
#8WRRYYYYersPosted 8/23/2014 8:54:31 AM
Learn to make better decisions in your life.
#9nhatPosted 8/23/2014 4:04:07 PM
paule29 posted...
Happened to me when my phone was updated and you have to call customer service...they actually were quite competent in handling the situation quickly.



.... lol
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PSO- 09
#10jepmzPosted 8/25/2014 9:21:45 PM
they have your info, as log as you remember your real name and address you'll be fine
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