Ive lost my security token, forgotten my ID/PW, what do?

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11 months ago#1
not played since december, want to redownload to try that free week anniversery in time. I know the email adresss but cant change PW because ive lost my security token :/, cant find any FAQ on the website or where to contact. am i screwed
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Once more unto the breach, dear friends
11 months ago#2
Need to search better. Because there's a link for forgotten password. Which works for username as well.
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http://na.finalfantasyxiv.com/lodestone/character/2823366/
11 months ago#3
it asks for one time code when i go to change details
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Once more unto the breach, dear friends
11 months ago#4
Yes, you are screwed.
11 months ago#5
Call customer service.
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The Democrats are dumb and the Republicans are stupid. The difference between dumb and stupid is dumb isn't funny, stupid is seriously funny. - Lewis Black
11 months ago#6
Shadygrove posted...
Call customer service.


This pretty much
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PSO- 09
11 months ago#7
Happened to me when my phone was updated and you have to call customer service...they actually were quite competent in handling the situation quickly.

But in the future, make sure you keep track of the emergency removal password!!!
11 months ago#8
Learn to make better decisions in your life.
11 months ago#9
paule29 posted...
Happened to me when my phone was updated and you have to call customer service...they actually were quite competent in handling the situation quickly.



.... lol
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PSO- 09
11 months ago#10
they have your info, as log as you remember your real name and address you'll be fine
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