I just bought it through the NA website and it said they would process my order but I never got an email or an order number but if I look up my order on the website its there... What gives? --- And how does that make you feel? Like a bowl of frosted flakes.
Was your card charged yet? If it was, contact your bank and tell them to either reverse the charge or to get in touch with their customer service to straighten the situation out. Banks generally have a direct number to companies charging the card. I know it's almost impossible for us to get any info from SE. --- http://na.finalfantasyxiv.com/lodestone/character/2823366/