Redeem Code/Registration Code - Problem

#1omnikhPosted 8/30/2013 10:56:08 AM
Good morning,

Well, I have purchased the game.

I installed the game (6.5 GB) and registered the game in Square-Enix Account.

But everytime I put the Redeem Code/Registration Code, I get this massage:

"The code you entered may not be correct or may no longer be valid. Please check your entries.

I tried many times and I was searching for more than 12 hours:

1. Some people say: I have to wait for 24 hours to put the code again.
2. Other people say: I cannot use the redeem code of PAL game inside US PSN account. (Please inform me if it is right/wrong)
3. Many people say: That Square-Enix/Sony are working to solve this issue.

So I am confusing! I wonder what to do to? Any help from you will be appreciated.


Thanks and regards
#2Ps_alm3kPosted 8/30/2013 11:05:16 AM
I have a problem too. Where exactly did you go to register the game on Computer or on PSN?

I notice my code is longer than the amount you can input on redeem code on Psn.

AND on the website I can't either because my code has four separate groups of code. But on the site to register, there are 5. Im confused. : (
#3omnikh(Topic Creator)Posted 8/30/2013 11:20:02 AM
Well, I have registered the game inside Sqaure-Enix Account Member (18 Chara).

Also, I have tried to register the redeem code (12 Chara) inside "Account Manager" and "Playstation(R)Store".

I couldn't fine psn redeem codes page on computer.

I wish somebody can help us and/or update us about this issue.
#4AwakaningPosted 8/30/2013 11:22:59 AM
Look at the numbers in the registration code. I jus got in cause an O was a D on my code. Look for a simple mistake on ur code. I was messing around for 3 hours calling and emailing people when it was just the code numbers and my dumbness
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We are in the memory era so don't forget it!
#5mugendonoPosted 8/30/2013 11:33:13 AM
I used the PSN code first and just quit out of the download then went to the members.square-eniix/na/ site and put in the 18 digit code and didn't have any problems. When I started up the game it just had me link the CE bonus items to my account.
#6SilentNova777Posted 8/30/2013 11:36:00 AM
omnikh posted...
Well, I have registered the game inside Sqaure-Enix Account Member (18 Chara).

Also, I have tried to register the redeem code (12 Chara) inside "Account Manager" and "Playstation(R)Store".

I couldn't fine psn redeem codes page on computer.

I wish somebody can help us and/or update us about this issue.


http://us.playstation.com/psn/playstation-store/

I think you can use the redeem a gift card option in order to do it since it is a 12 digit code. It is near the very bottom.

Looks like:

Got a PSN Card you'd like to redeem?
Add funds to your PSN Wallet here. Redeem a gift card online here.
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PSN: SilentNova XBox Live:SilentNova777 Wii:7762-0631-5048-5334 Tatsunoko vs. Capcom:2450-6027-0846/S.Nova
#7AwakaningPosted 8/30/2013 11:36:48 AM
Muc did you start a new account while you were setting things up?
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We are in the memory era so don't forget it!
#8omnikh(Topic Creator)Posted 8/30/2013 12:26:06 PM
Thank you guys for helping.

I found that is true that PAL game needs PAL account.

I have created PAL account just for a PAL game (PAL redeem code) and it worked.

I hope PS4 regions system will be changeable, flexible and/or more easier for their customers.