I am positive about the games they like, I enjoy them. Since that is the only thing that really matters I suppose I'd say positive.
That being said, I think they have made some poor decisions and I criticise them for their lack of ability to commincate with their fans. The communication is practically non-existant and there is no excuse for it. I also still don't really understand how such noticeable flaws in some of their games go unnoticed or unfixed.
As an FF fan, my opinions are irrelevant to SE, so I return the amount of love they give me back to them. I will remain like that until they they decide to change their ways. They can say whatever lame things they want at the events in which they announce stuff, I won't pay attention. They can neglect their fans as much as they want, I don't care. However, a newly released FF game in english that is available to buy? I will pay attention to that.