Shipping question about The SE store

#1KyuubiMaster2Posted 1/21/2014 3:20:53 PM
Okay, so I just bought the CEs of FFXIII LR & FFX HD together to get the free shipping bonus. But at the order information page it says, "This order will be shipped after the release date of 3/18/2014 for Final Fantasy X / X2 HD Collector's Edition [PS3]".

So does this mean I won't get either game until March 18?
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#2KyuubiMaster2(Topic Creator)Posted 1/21/2014 7:00:03 PM
Anyone?
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PSN & GamerTag: XplodingArt81
#3NayikoPosted 1/21/2014 7:22:16 PM
It'll ship after FFX releases. They'll group the items together into as small a shipment as possible to save money.
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#4DerquafPosted 1/21/2014 7:23:13 PM
They will ship each item as it becomes available. In other words, Lightning Returns will ship on it's launch day, or slightly before for launch day delivery.
#5KyuubiMaster2(Topic Creator)Posted 1/21/2014 7:38:32 PM
Whoa lol. Which one is it?
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PSN & GamerTag: XplodingArt81
#6JukainPosted 1/21/2014 7:47:10 PM
Sounds like a question for their support staff:

https://store.na.square-enix.com/DRHM/store?Action=DisplayContactFormPage&SiteID=sqenixus
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#7sintrial09Posted 1/21/2014 9:00:31 PM
I did the same thing, I think they will ship as soon as they are available. Ask away and bring back an answer :)
#8KyuubiMaster2(Topic Creator)Posted 1/22/2014 1:02:21 PM
Jukain posted...
Sounds like a question for their support staff:

https://store.na.square-enix.com/DRHM/store?Action=DisplayContactFormPage&SiteID=sqenixus


Thanks. I just sent them an email so I'll keep you guys posted.
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PSN & GamerTag: XplodingArt81
#9nightwind13xPosted 1/22/2014 2:06:07 PM
Sent them an email last night. Got an "automated reply" back -_-. Did not even remotely answer the contents of the question. Replied to the message and should get an actual rep reply back this time. I'll update if I hear anything also.
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#10KyuubiMaster2(Topic Creator)Posted 1/22/2014 3:32:14 PM
nightwind13x posted...
Sent them an email last night. Got an "automated reply" back -_-. Did not even remotely answer the contents of the question. Replied to the message and should get an actual rep reply back this time. I'll update if I hear anything also.


Pretty much.

My Question: I ordered LIGHTNING RETURNS: FINAL FANTASY XIII
COLLECTOR'S EDITION [PS3] and Final Fantasy X / X2 HD Collector's
Edition [PS3] at the same time to obtain the free shipping bonus. At the
order information page it says, "This order will be shipped after the
release date of 3/18/2014 for Final Fantasy X / X2 HD Collector's
Edition [PS3]." So does this mean I won't receive LIGHTNING RETURNS:
FINAL FANTASY XIII COLLECTOR'S EDITION [PS3]until after 3/18/2014 as
well, even though its release date is 2/11/2014? Or will LIGHTNING
RETURNS: FINAL FANTASY XIII COLLECTOR'S EDITION [PS3] be shipped on its
official release date?

Their "automated" response:If your order has a physical component, excluding the Backup CD, you
will receive a shipping notification email when the order leaves the
warehouse, which will contain any available tracking information. Orders
for in stock items placed Monday through Friday prior to 3pm CST are
generally shipped out the same day, excluding holidays. Orders for in
stock items placed after 3pm CST or on the weekend are generally shipped
out on the next business day. Please note that orders with USPS shipping
or International Post are sent first class mail and will not contain
tracking information.
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PSN & GamerTag: XplodingArt81