MS sending out replacements before receiving defective units.

  • Topic Archived
  1. Boards
  2. Xbox One
  3. MS sending out replacements before receiving defective units.

User Info: FusionC

FusionC
3 years ago#1
http://www.polygon.com/2013/11/22/5134804/microsoft-we-plan-to-take-care-of-customers-with-faulty-xbox-ones

Through Microsoft's advance exchange program, "Customers have the option for us to send a replacement console right away without waiting until they have returned their old one. This means a customer only has to wait a matter of days, rather than weeks to get back up and running."

Good move on MS part
For the Horde!!!!

User Info: Shankis

Shankis
3 years ago#2
Wish they would have done that with the 360. Mine spent most of its life cycle on UPS trucks going back and forth from Texas.
". . ." ~That guy from GTA3

User Info: BrownGotti

BrownGotti
3 years ago#3
Agreed! Being preemptive is very smart.

User Info: FusionC

FusionC
3 years ago#4
Impaired Medic posted...
Wish they would have done that with the 360. Mine spent most of its life cycle on UPS trucks going back and forth from Texas.


I think they learned from the RRoD issues.
For the Horde!!!!

User Info: DeadLock25

DeadLock25
3 years ago#5
Impaired Medic posted...
Wish they would have done that with the 360. Mine spent most of its life cycle on UPS trucks going back and forth from Texas.


This so much. But this is a prime example of MS learning from their (sometimes ridiculously stupid) mistakes.
GT: DeadLock25
FC: 0232-8879-2244 || Pkmn Y IGN: Pasha || TSV: 2535 ||Friend Safari: Ghost: Phantump, Golurk, Lampent

User Info: squarex8264

squarex8264
3 years ago#6
That's actually really awesome of them to send out a replacement immediately.
"You guys can sig that if you want." -TheArcade

User Info: Runekiller

Runekiller
3 years ago#7
Mine was one of the broken ones. They are sending me a temporary Xbox One and I will send them mine. When they fix mine they will send it back and I have to return the temporary one they sent me. Keeps me playing, but not as good as they made it sound.
FC: 5343-8946-0612

User Info: pacmanreborn88

pacmanreborn88
3 years ago#8
how long did it take to get a replacement for ps4 if you got the blod?
#teamxboxwon

User Info: FusionC

FusionC
3 years ago#9
Runekiller posted...
Mine was one of the broken ones. They are sending me a temporary Xbox One and I will send them mine. When they fix mine they will send it back and I have to return the temporary one they sent me. Keeps me playing, but not as good as they made it sound.


Huh...well this is interesting. Wonder why in the hell they are doing it this way? Cant complain I suppose. When my 360 RRoD 3 days after Gears 1 came out it took me a month to play it....longest month ever lol
For the Horde!!!!

User Info: Necro_Fear89

Necro_Fear89
3 years ago#10
What do you have to do to get replacements? My friend lost his receipt for his, and he would like to get it replaced since it makes the squirrel purr of death. Been trying to help him get it working all day, hasn't worked outside of booting the thing. Needless to say he is starting to regret his purchase, which makes me feel bad cause he is a good friend of mine and I know how excited was for it.
You..killed him didn't you? Very well, I can no longer resist you. Do as you like, take your precious Demon's Soul!
http://www.youtube.com/watch?v=vByX90Ezn0s
  1. Boards
  2. Xbox One
  3. MS sending out replacements before receiving defective units.

Report Message

Terms of Use Violations:

Etiquette Issues:

Notes (optional; required for "Other"):
Add user to Ignore List after reporting

Topic Sticky

You are not allowed to request a sticky.

  • Topic Archived