Is Microsoft really charging customers to quickly repair faulty Xbox One units?

#1TheGam3925Posted 11/29/2013 9:44:57 PM
http://www.cinemablend.com/games/Microsoft-Charging-Customers-Quickly-Repair-Faulty-Xbox-One-Units-60807.html

Pay a 621 dollar deposit otherwise wait two weeks? That seems pretty expensive, it's even more than the cost of the console!
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#2ShinXaguraPosted 11/29/2013 9:46:10 PM
Ouch!
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#3GGearXPosted 11/29/2013 9:49:56 PM
someone please tell me this isn't true.
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#4TheGam3925(Topic Creator)Posted 11/29/2013 9:51:30 PM
GGearX posted...
someone please tell me this isn't true.


Yeah that's why I am asking if this is true, maybe somebody can clear this up.
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#5snowboard340Posted 11/29/2013 9:53:34 PM(edited)
You're not paying a for it. You're putting in money that they can take if you're trying to scam them, and they don't get the xbox you say you sent to them. When they get your xbox, they return the money.

Generally, it is for people who don't want to wait for their broken system to be shipped and processed before getting a working system.
#6nonamesleft12Posted 11/29/2013 10:05:01 PM
when u send in a broken system does microsoft send the customer a new console or a refurb?
#7CegenPosted 11/29/2013 10:07:35 PM
Lies I contacted Ms today got advance unit and free game didn't charge my card and I got 16 days to send back faulty one once new get here.

523 if I don't send defective one back in that timeframe
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#8CapwnDPosted 11/29/2013 10:09:22 PM(edited)
*didn't go to link*

I'm guessing it's that lying duchebag sony fanboy that wrote the article at Cinemablend? Willie Usher?

So Microsoft gives the option of sending it in for free, or you can pay to get one sent to you immediately... and that's bad?

What kind of a dumbass would try to write a story to make it look like a bad thing?
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#9TheRealPhattyJPosted 11/29/2013 10:13:53 PM
Cegen posted...
Lies I contacted Ms today got advance unit and free game didn't charge my card and I got 16 days to send back faulty one once new get here.

523 if I don't send defective one back in that timeframe


they didn't charge it, but there's a hold on your account for that $523...so the funds aren't available and they may as well have charged your card. It's ridiculous..."Let us hold your money hostage because we f***** up and sold a you a broken console or wait close to a month to get it replaced."

I can't believe people are essentially praising MS for releasing a console that major news outlets are reporting that as many as 30% may be defective.
#10krystylaPosted 11/29/2013 10:15:34 PM
CapwnD posted...
*didn't go to link*

I'm guessing it's that lying duchebag sony fanboy that wrote the article at Cinemablend? Willie Usher?

So Microsoft gives the option of sending it in for free, or you can pay to get one sent to you immediately... and that's bad?

What kind of a dumbass would try to write a story to make it look like a bad thing?


You don't even have to pay them they are just holding the money in your account in case you scam them
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