Xbox Live code redeeming errors

#1ceibantoPosted 1/7/2014 4:24:40 PM
Several days have passed and I've been trying to redeem a 12 month Xbox Live Gold card to no avail. I keep getting an error code on both my Xbox One and through my account on Xbox.com. I've spoken to 2 Microsoft customers service reps and both have confirmed my card to be active and redeemable but I can't friggin redeem it!

My Gold membership expires in a couple days and I'll be pissed if I still am unable to redeem this card. Is anyone else going through this problem?
#2unclekoolaid73Posted 1/7/2014 5:39:13 PM
I just tried a two week code I got from Halo 4 and its not working.
#3KID VIDPosted 1/7/2014 5:43:29 PM
PM me your code, TC, and I'll try it on my Xbox One. I'll let you know if it works or not.
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Xbox LIVE Gamertag: KIDD VIDD