Anyone else appalled that Microsoft is selling extended warranties now?

#1AftCometPosted 2/25/2014 7:47:49 PM
Now before anyone says it, yes Sony does it as well, and I hate that as well.

It's like an incentive for them to release shoddy products and get customers to pay even more up-front to protect themselves against it. I don't know of any other manufacturers that do this apart from Sony and Microsoft.
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#2Xeeh_BitzPosted 2/25/2014 7:50:32 PM
A lot of companies do this, even EVGA does this for all their graphic card, motherboard line. It's normal, is it right? It depends if the product is mostly stable and will last, if it's a piece of s*** then they should have better warranty.

Most of the time the extended warranties are not needed, most of the time a regular warranty is never used.
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#3georgewduff1Posted 2/25/2014 7:52:08 PM
Got mine for 49,99$...on sale...now it run until 02/2017...so...until then...i will for sure use it....just for get a newer hardware unit before the end of the warranty...
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#4AftComet(Topic Creator)Posted 2/25/2014 7:53:26 PM
Actually the lowest I've seen a video card warranty is 2 years. Average is 3. All Intel CPUs are guaranteed to work for 5 years.

A closed console to only be guaranteed to work for 1 year with the option to buy extended warranties is insulting to consumers, from both Sony and MS.

If they are confident in their product, they should stand behind it.
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PC: 3570K @ 4.6GHz | GTX 560 Ti @ 935/2125 | EVGA Z77 FTW | 8GB DDR3 | 180GB Intel 330 SSD
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#5jumbocatPosted 2/25/2014 7:53:38 PM
Ah extended warranties. The greatest scam in commercial history. I'm so glad our consumer law here in Australia guarantees relief if a product dies before the end of its expected life.
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#6AftComet(Topic Creator)Posted 2/25/2014 7:55:53 PM
jumbocat posted...
Ah extended warranties. The greatest scam in commercial history. I'm so glad our consumer law here in Australia guarantees relief if a product dies before the end of its expected life.


Can you explain that Australian law? I'm interested.
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PC: 3570K @ 4.6GHz | GTX 560 Ti @ 935/2125 | EVGA Z77 FTW | 8GB DDR3 | 180GB Intel 330 SSD
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#7PorungaPosted 2/25/2014 7:57:39 PM
Given MS's track record, I will never own another one of their products without one.
#8AftComet(Topic Creator)Posted 2/25/2014 7:59:07 PM
Porunga posted...
Given MS's track record, I will never own another one of their products without one.


You say that like it's a good thing. The fact that you are forced to buy an extended warranty is concerning.
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PC: 3570K @ 4.6GHz | GTX 560 Ti @ 935/2125 | EVGA Z77 FTW | 8GB DDR3 | 180GB Intel 330 SSD
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#9jumbocatPosted 2/25/2014 8:08:10 PM
http://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

I'm on my phone so can't go into any detail really but this link explains it. The law basically protects against arbitrary bulls*** like a repair/replacement being denied if, for example, a product broke one day after the expiry of a warranty. It ensures that products which are to have a long life (cars, furniture, consoles, etc) have some guarantee of quality and a consumer can be confident in their purchase. From what I can tell the USA doesn't have a directly comparable law, and I'd imagine that the Australian regime would be characterized as some sort of Big Government Socialist plot againsy freedom by certain American legislators anyway.
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#10themystPosted 2/25/2014 8:08:15 PM
Maybe I'm an old man, but in my day, products simply worked and did so for a long time, Never bought an extended warranty in my whole life.