Anyone else appalled that Microsoft is selling extended warranties now?
Porunga posted...Given MS's track record, I will never own another one of their products without one.
No.. it isn't a good thing.
Not saying it's right but can you blame for trying to make money on the warranties. They lost a lot of money last gen fixing xbox 360s for free. fixed mine atleast twice.
It's unfortunate that consoles break like that eventually.
I went through 3 360's. The first one was replaced for free by MS. The replacement unit ended up breaking a few months after the elites came out.
Wasn't a huge deal, I guess. It's nice to get the updated version of the console. I missed out on HDMI ports twice.
Interesting, but where do you draw the line?
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Don't you have only 45 days after date of purchase to buy the warranty?
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Ah extended warranties. The greatest scam in commercial history.
Usually this is true.
But this is an Xbox console we are talking about here.
An extended warranty is probably money well spent.
Maybe I'm an old man, but in my day, products simply worked and did so for a long time, Never bought an extended warranty in my whole life.
We are not dealing with old cartridge technology. Imagine a NES, Atari is Honda, Ford....whatever....well you bought a lamborghini now, good luck getting a long warranty on it that is equal to a cheap car.
I don't care. I'm buying the extended warranty when I purchase a console. I believe it should be extended without paying, but what can you do.
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It's smart actually. If such a reputation doesn't crush break you then you just know its going to help sell a ton of warranties! Ethical,customer interest? Nah. Shareholder appeasement : two thumbs up
A lot of products have warranties, and it's a good thing. They want to keep your business for the future. My PC's GPU has a 5-yr warranty that I picked up for only $12 when I bought it. My phone has a warranty, my car, my tv, my washer & dryer, and hell, even my microwave. Does that mean that they're cheap products that need to be replaced all of the time? Absolutely not because that will cost a company more in the long-term.
Warranties benefit companies because it's extra revenue, customer satisfaction, and customer retention. Warranties benefit consumers because it's incredibly low-cost product replacement should something go wrong.
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