Anyone else appalled that Microsoft is selling extended warranties now?

#11PorungaPosted 2/25/2014 9:08:57 PM
AftComet posted...
Porunga posted...
Given MS's track record, I will never own another one of their products without one.


You say that like it's a good thing. The fact that you are forced to buy an extended warranty is concerning.


No.. it isn't a good thing.
#12garainePosted 2/25/2014 9:36:30 PM
Not saying it's right but can you blame for trying to make money on the warranties. They lost a lot of money last gen fixing xbox 360s for free. fixed mine atleast twice.
#13Foreign ObjectsPosted 2/25/2014 9:38:59 PM
It's unfortunate that consoles break like that eventually.
I went through 3 360's. The first one was replaced for free by MS. The replacement unit ended up breaking a few months after the elites came out.
Wasn't a huge deal, I guess. It's nice to get the updated version of the console. I missed out on HDMI ports twice.
---
etc
#14AftComet(Topic Creator)Posted 2/25/2014 10:45:44 PM
jumbocat posted...
http://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

I'm on my phone so can't go into any detail really but this link explains it. The law basically protects against arbitrary bulls*** like a repair/replacement being denied if, for example, a product broke one day after the expiry of a warranty. It ensures that products which are to have a long life (cars, furniture, consoles, etc) have some guarantee of quality and a consumer can be confident in their purchase. From what I can tell the USA doesn't have a directly comparable law, and I'd imagine that the Australian regime would be characterized as some sort of Big Government Socialist plot againsy freedom by certain American legislators anyway.


Interesting, but where do you draw the line?
---
PC: 3570K @ 4.6GHz | GTX 560 Ti @ 935/2125 | EVGA Z77 FTW | 8GB DDR3 | 180GB Intel 330 SSD
PS4 | PS3 | X360 | 3DS XL | Vita | iOS | Android
#15SbladesPosted 2/26/2014 4:07:33 PM
Don't you have only 45 days after date of purchase to buy the warranty?
---
Using enemy prisoners to clear minefields is not allowed. However, they can be tricked into looking for buried treasure.
#16TrustNoOneButMePosted 2/26/2014 7:29:44 PM
jumbocat posted...
Ah extended warranties. The greatest scam in commercial history.


Usually this is true.

But this is an Xbox console we are talking about here.

An extended warranty is probably money well spent.
#17kennyynnooPosted 2/26/2014 7:34:42 PM
themyst posted...
Maybe I'm an old man, but in my day, products simply worked and did so for a long time, Never bought an extended warranty in my whole life.


We are not dealing with old cartridge technology. Imagine a NES, Atari is Honda, Ford....whatever....well you bought a lamborghini now, good luck getting a long warranty on it that is equal to a cheap car.
---
PSN-S30andz32
360-Z32andS30
#18-Oath-Posted 2/26/2014 7:37:50 PM
I don't care. I'm buying the extended warranty when I purchase a console. I believe it should be extended without paying, but what can you do.
---
3DS FC: JMO 0834-1793-8249
#19rpgianPosted 2/26/2014 7:44:03 PM
It's smart actually. If such a reputation doesn't crush break you then you just know its going to help sell a ton of warranties! Ethical,customer interest? Nah. Shareholder appeasement : two thumbs up
#20squidney2k1Posted 2/26/2014 7:51:55 PM
A lot of products have warranties, and it's a good thing. They want to keep your business for the future. My PC's GPU has a 5-yr warranty that I picked up for only $12 when I bought it. My phone has a warranty, my car, my tv, my washer & dryer, and hell, even my microwave. Does that mean that they're cheap products that need to be replaced all of the time? Absolutely not because that will cost a company more in the long-term.

Warranties benefit companies because it's extra revenue, customer satisfaction, and customer retention. Warranties benefit consumers because it's incredibly low-cost product replacement should something go wrong.
---
Mass Effect 4: Titanfall's Destiny XIV-2....think about it. \m/ (O_o) \m/
Yes, I bought a Wii U, and I still don't know why.