"Problem Updating Controller"?

#1char_leigh_27Posted 3/6/2014 5:52:22 AM
Has anyone received the error message "Problem Updating Controller" while trying to update the controller after the March update? I updated 3 xbox one controllers and every controller received this message while trying to update. It suggested removing batteries, checking usb connection, etc. I removed my recharge kit battery, installed normal AA batteries and it eventually worked. But has anyone else received the error message?
#2LapanuiPosted 3/6/2014 6:29:23 AM

I updated both my controllers on the first try. One was using AA batteries, the other didn't have anything in it at all.
GT: Zichu PSN: Zichu NNID: Zichu1
#3chuckboston2k3Posted 3/7/2014 12:23:48 PM
I updated one perfectly fine. The second one will not update. Been tweeting back and forth with Xbox support with no fix.
Gaming since the early 80's
XBL: CallMeMrBrandt PSN: OptimusDad
#4char_leigh_27(Topic Creator)Posted 3/7/2014 1:30:09 PM
I spoke to another Xbox One user today while I was at Gamestop to pick up a new headset. Apparently, he and his friends also had issues when updating their controllers. He also received the error message. He eventually got his update to work. He updated without batteries in the controller.