Anyone else who bought one of the new Surround Sound headsets feel screwed over?

#1Juzten76Posted 3/8/2014 10:58:36 AM
I picked up the Polk 4 Shots yesterday, but when I hooked them up.... no surround sound. So I returned them and tried to get the TB XO Sevens only to find out they had already sold the only 4 pair they had. I had to drive 30 minutes away to Best Buy to find the Turtle Beach XO Sevens, but when I got home and hooked them up... no surround sound again!

After doing some research I found out that the Xbox One headset adapter doesn't even support surround sound. WTF? If I'd known I couldn't even hear surround sound with the $160 surround sound headsets, I wouldn't have wasted my time and money. There is no other way to hook them up to your console so why sell something that isn't even supported? I've been gaming for years on the 360 with TB surround sound headphones and they sound phenomenal. Now I'm using next gen headphones on a next gen console and they are 2 channel stereo. What a bunch of BS!
#2RyuuHou25Posted 3/8/2014 11:01:42 AM
I see nothing in any product pages suggesting those headphones do surround sound, so why did you think they would?
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#3jjordan0002Posted 3/8/2014 11:03:53 AM
you have to go into the settings for sound and set optical to bit then Dolby digital. My X rays work no problem
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#4crynryanPosted 3/8/2014 11:05:24 AM
It's called the "Xbox One Stereo Headset Adapter". If you want surround you have to plug your headset into a receive or through optical, not through the controller.
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#5RyuuHou25Posted 3/8/2014 11:06:26 AM
crynryan posted...
It's called the "Xbox One Stereo Headset Adapter". If you want surround you have to plug your headset into a receive or through optical, not through the controller.


Yeah, also that.
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PSN ID: RyuuHou24
"I never said that....and even if I said it, I never said it" - Dr Peter Venkman RGB http://www.youtube.com/watch?v=liGiTVdVu1A
#6SpikeTheSpaceCowboyPosted 3/8/2014 11:08:58 AM
You need next-gen brains to figure out how to use the next-gen stuff I guess...
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#7Juzten76(Topic Creator)Posted 3/8/2014 11:18:34 AM
RyuuHou25 posted...
I see nothing in any product pages suggesting those headphones do surround sound, so why did you think they would?


Because they are surround sound headphones. It wasn't until after I bought them that I found info from turtle beach saying the adapter wouldn't support surround sound at launch, but might in the future.
#8RyuuHou25Posted 3/8/2014 11:20:44 AM
Juzten76 posted...
RyuuHou25 posted...
I see nothing in any product pages suggesting those headphones do surround sound, so why did you think they would?


Because they are surround sound headphones. It wasn't until after I bought them that I found info from turtle beach saying the adapter wouldn't support surround sound at launch, but might in the future.


Again, WHERE did you get this from?

http://www.turtlebeach.com/product-detail/xbox-one-headsets/ear-force-xo-seven/389

I see surround sound....nowhere. Anywhere. Please, show me where it says it.
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"I never said that....and even if I said it, I never said it" - Dr Peter Venkman RGB http://www.youtube.com/watch?v=liGiTVdVu1A
#9squirrelmaster1Posted 3/8/2014 11:24:50 AM
http://www.ebgames.ca/gs/images/bonus/TB_XO7_XB1.jpg

clearly says cinematic experience comes alive with surround sound
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#10RyuuHou25Posted 3/8/2014 11:28:28 AM
squirrelmaster1 posted...
http://www.ebgames.ca/gs/images/bonus/TB_XO7_XB1.jpg

clearly says cinematic experience comes alive with surround sound


Well then my guess would be they f***** up big time with their package production, because I see nothing about that on their official web page which I linked.

And it still wouldn't make sense anyways because the adapter is stereo only. So either it only supports surround only if you plug it directly into a receiver, or they effed up good and are just hoping people don't notice.
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PSN ID: RyuuHou24
"I never said that....and even if I said it, I never said it" - Dr Peter Venkman RGB http://www.youtube.com/watch?v=liGiTVdVu1A