"Kinect not plugged in" is what my Xbone is trying to claim.

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  1. Boards
  2. Xbox One
  3. "Kinect not plugged in" is what my Xbone is trying to claim.
1 year ago#1
But it is plugged in, I haven't unplugged it since I got the system. And I was using it just a few minutes ago as well. But now the kinect is "unplugged." Any thoughts on how to fix this? I have disconnected the kinect and reconnected it and also have restarted the system. Still it says it is not connected when it physically is.
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../|,-``\(o)_\,----,,,_ http://dvdfone.dvdaf.com/owned
( `\(o),,_/` : o : : :o `-,
1 year ago#2
If a hard reset doesn't work call up support, you're getting another kinect, its bad.
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PSN-S30andz32
360-Z32andS30
1 year ago#3
****.
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../|,-``\(o)_\,----,,,_ http://dvdfone.dvdaf.com/owned
( `\(o),,_/` : o : : :o `-,
1 year ago#4
GOSFreak posted...
****.


Be honest, you at least half expected needing to send for repair this gen.
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PSN/ Comfort_Cat
1 year ago#5
Yeah unfortunately your Kinect is probably dead. Mine died on 2/13. I ordered an advanced exchange by putting in my credit card information for M$ to put a hold on my card. That was on 2/13... almost a month later and 4 different conversations with support, still no Kinect.

I'm not the only one in this boat either so unfortunately you're probably going to be without your Kinect for a while. Sorry man, hopefully the hard reset works for you because otherwise you'll need to start getting used to your Xbox without it's Kinect functionality.
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GT: Uproar2099
When I was asked to declare my dependents for taxes, I declared three... my wife, my kids, and my government.
1 year ago#6
This is why I don't buy consoles at launch.
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People on my ignore list - 0
Because I'm not a cry baby.
1 year ago#7
Yeah, same situation here. Kinect bricked on 2/13 and still not received. This is actually a huge issue I'm surprised this hasn't gotten more attention.
1 year ago#8
2 of you on 2/13, almost makes you wonder if something glitches on live and did this. Just coincidence I know but it is odd. Seems like the kinect is a issue more then the system though, I don't use mine other then to let my kids skype with.
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PSN-S30andz32
360-Z32andS30
1 year ago#9
Mine could have actually been broke day 1. With my set up the kinect is unusable because of the short cable. I finally pulled it out the box to test the Tv option. Doesn't power up at all.
#10
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  1. Boards
  2. Xbox One
  3. "Kinect not plugged in" is what my Xbone is trying to claim.

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