Dashboard Issue

#1ChefIconicPosted 3/17/2014 5:28:08 PM
Anyone else having an issue with the X1 dashboard where the main screen is fine but on both sides where your pins are and the other side where games, apps, and movies is, is black. Anyone know if this is a known problem or is there a fix for this? Thanks for any help
#2FBOTT13Posted 3/17/2014 5:36:53 PM
same issue. cant get into store or pins. glad its not just me though.
GT: Frank013
#3shads3055Posted 3/17/2014 5:37:47 PM
yes i had it a few weeks ago. it said something like the connection might be on our end we are working on. it. someone told me to hold down the power button till xbox turns off. wait 30 or 60 second and just turn it back on.

i did just that and i worked fine and my pins and ms store where back. then a few days ago. i got the samething.

did the same thing turn it off buy holding down power and turn it back on. so far its back to normal and working fine.

its very strange and i don't know why it does it. if it happens again i will call xbox one support just to ask why it does it.