Just got the system. Need help (update related)

#1ilikewalmartPosted 4/17/2014 12:41:48 AM
I turned on the system and accepted the update. It downloaded and then said it would restart. It's been off for like 10 minutes now and its still not coming on. Is this normal?
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#2ilikewalmart(Topic Creator)Posted 4/17/2014 1:52:33 AM
I really need help, guys. Please. I just got home, turned on the X1, connected to my internet and downloaded the update. Then the console just turned off after the download and won't come back on unless I manually do it. Then it makes me download the update again and starts this whole process over again. I've done it 3 times now. Each time, the console was off for like 30 minutes before I turned it on.
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#3GingaritoPosted 4/17/2014 1:55:53 AM
I would advise you call Xbox support, sounds like you may have a faulty console.
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