New Xbox One won't download initial patch!

#1intolaomairPosted 4/18/2014 8:36:43 PM
So i got a new xbox one today and for some reason it won't download the initial day one patch.
the xbox shows connected to my wireless network but when i click update, it says update failed.

it only gives me 3 options:
retry update
check network
turn off xbox

now i am sitting here with a useless xbox.
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PSN: omairrr
XBL: omairrr
#2Lawboy2Posted 4/18/2014 8:39:05 PM
I'm so lost I swore u didn't have to do anything to update...it does it automatically
#3yiangaruuugaPosted 4/18/2014 8:39:14 PM
Have you tried wired?
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#4intolaomair(Topic Creator)Posted 4/18/2014 8:42:42 PM
tried wired and still nothing. i'll post a picture
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PSN: omairrr
XBL: omairrr
#5intolaomair(Topic Creator)Posted 4/18/2014 8:45:54 PM
http://s9.postimg.org/9b2d3bg4v/20140418_230825.jpg

this is what i am getting.
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PSN: omairrr
XBL: omairrr
#6lunaticcorePosted 4/18/2014 8:46:56 PM
Their is an Xbox Live service alert right now. Probably gotta wait for them to fix their end before you can update.
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#7Va1onPosted 4/18/2014 8:47:01 PM
intolaomair posted...
So i got a new xbox one today and for some reason it won't download the initial day one patch.
the xbox shows connected to my wireless network but when i click update, it says update failed.

it only gives me 3 options:
retry update
check network
turn off xbox

now i am sitting here with a useless xbox.


I am kn the same boat. Just got the xbox one today and finished hooking it up and the initial system update to even start to use the system it keeps giving me error message. "There was a problem with the update". Wont tell me anything else.

It said i am connected to the internet and i was good to go but still it wont download the update. Wow.......very frustrsting.
#8intolaomair(Topic Creator)Posted 4/18/2014 9:05:17 PM
where can i see the xbox live status
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PSN: omairrr
XBL: omairrr
#9badmanneilPosted 4/18/2014 9:08:21 PM
This is such a sad topic. Not being able to play a $499 console when you get home. I can't think of anything worst
#10intolaomair(Topic Creator)Posted 4/18/2014 9:09:09 PM
tell me about it :(
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PSN: omairrr
XBL: omairrr