How do Xbox Live monthly charges work?

  • Topic Archived
  1. Boards
  2. Xbox One
  3. How do Xbox Live monthly charges work?
1 year ago#1
I keep getting emails that Microsoft can't charge my account for Xbox Live. The reason is because I recently cancelled my debit card for a new one and haven't bothered changing it because I cancelled my Xbox Live subscription early this month.

What I find weird is I'm pretty sure sometime in March they charged their monthly fee to provide me Xbox Live for April until the next monthly charge. Thus sometime between then and now, I cancelled my subscription and days later my debit card. I mean, that is how it works right?

So why are they emailing me?
1 year ago#2
They will banned your account if you don't get that fixed
---
Gtag: Theweatherman03
Current Systems: Xbox One, Wii U, 3Ds
1 year ago#3
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.
1 year ago#4
TinyTankX posted...
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.


Here is an idea! Call support and talk to them about it instead of some strangers on a forum.
---
Don't Blink. Blink and you're dead. Don't turn your back. Don't look away. And don't Blink. Good Luck.
1 year ago#5
Cancelling your card does not cancel the auto renewal, they will still bill you and if you don't pay they will ban the account
1 year ago#6
something along these lines...

http://25.media.tumblr.com/0e464fd4b9650443b99a88deba5ed60b/tumblr_mga3faftNp1rjv730o2_500.jpg
1 year ago#7
Rdeal2 posted...
Cancelling your card does not cancel the auto renewal, they will still bill you and if you don't pay they will ban the account


I did cancel auto renewal which I assumed would cancel subscription.
1 year ago#8
bLiNdSnIpErZ20 posted...
TinyTankX posted...
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.


Here is an idea! Call support and talk to them about it instead of some strangers on a forum.


isnt it amazing how useless people are these days?
1 year ago#9
"We've got a problem! We cannot bill this guy!"

"Just ban him then!"
1 year ago#10
TinyTankX posted...
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.


That's what you get for giving them your credit card info prepaid cards are the way to go enjoy your account ban
  1. Boards
  2. Xbox One
  3. How do Xbox Live monthly charges work?

Report Message

Terms of Use Violations:

Etiquette Issues:

Notes (optional; required for "Other"):
Add user to Ignore List after reporting

Topic Sticky

You are not allowed to request a sticky.

  • Topic Archived