How do Xbox Live monthly charges work?

#1TinyTankXPosted 4/20/2014 12:29:47 PM
I keep getting emails that Microsoft can't charge my account for Xbox Live. The reason is because I recently cancelled my debit card for a new one and haven't bothered changing it because I cancelled my Xbox Live subscription early this month.

What I find weird is I'm pretty sure sometime in March they charged their monthly fee to provide me Xbox Live for April until the next monthly charge. Thus sometime between then and now, I cancelled my subscription and days later my debit card. I mean, that is how it works right?

So why are they emailing me?
#2jovhany11Posted 4/20/2014 12:33:02 PM
They will banned your account if you don't get that fixed
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Gtag: Theweatherman03
Current Systems: Xbox One, Wii U, 3Ds
#3TinyTankX(Topic Creator)Posted 4/20/2014 12:33:51 PM
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.
#4bLiNdSnIpErZ20Posted 4/20/2014 12:43:54 PM
TinyTankX posted...
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.


Here is an idea! Call support and talk to them about it instead of some strangers on a forum.
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Don't Blink. Blink and you're dead. Don't turn your back. Don't look away. And don't Blink. Good Luck.
#5Rdeal2Posted 4/20/2014 12:45:25 PM(edited)
Cancelling your card does not cancel the auto renewal, they will still bill you and if you don't pay they will ban the account
#6blacklabelicePosted 4/20/2014 12:45:29 PM
something along these lines...

http://25.media.tumblr.com/0e464fd4b9650443b99a88deba5ed60b/tumblr_mga3faftNp1rjv730o2_500.jpg
#7TinyTankX(Topic Creator)Posted 4/20/2014 12:47:49 PM
Rdeal2 posted...
Cancelling your card does not cancel the auto renewal, they will still bill you and if you don't pay they will ban the account


I did cancel auto renewal which I assumed would cancel subscription.
#8bob15xPosted 4/20/2014 12:48:26 PM
bLiNdSnIpErZ20 posted...
TinyTankX posted...
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.


Here is an idea! Call support and talk to them about it instead of some strangers on a forum.


isnt it amazing how useless people are these days?
#9Goregasm17Posted 4/20/2014 12:49:12 PM
"We've got a problem! We cannot bill this guy!"

"Just ban him then!"
#10donate123Posted 4/20/2014 12:52:41 PM
TinyTankX posted...
jovhany11 posted...
They will banned your account if you don't get that fixed


Look I don't have a problem updating my account stuff, it just seems they want to charge me when I've all ready cancelled. So that's what I'm confused about.


That's what you get for giving them your credit card info prepaid cards are the way to go enjoy your account ban