Xbox black screen. Green globe top left. Broken?

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  1. Boards
  2. Xbox One
  3. Xbox black screen. Green globe top left. Broken?
1 year ago#1
I turned it on and its just a black screen with the green globe in the top left and white Xbox logo in top right corner...

Nothing working.
1 year ago#2
Anyone?
1 year ago#3
Courtesy of Microsoft support: A hard reset fixes EVERYTHING.

.
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The Queen of Light took her bow, and then she turned to go.
The Prince of Peace embraced the gloom, and walked the night alone.-Battle of Evermore/Zeppelin
1 year ago#4
I've had two instances in the past where my screen was completely black upon booting, yet I knew the system was actually on because Kinect commands were accepted and made the bleep.

Hard reset fixed that for me both times honestly.
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This Body Holding Me Reminds Me Of My Own Mortality. Embrace This Moment, Remember; We Are Eternal, All This Pain Is An illusion...
1 year ago#5
Laylow12 posted...
Courtesy of Microsoft support: A hard reset fixes EVERYTHING.

.

How about not being a dick, and if you can't help not saying anything?
1 year ago#6
Did you try a hard reset? There are 2 ways to preform one.

Hold the power button for 5 seconds. Power your console back on.

Remove all the cords from the back of your console. Hold the power button for 5 seconds to drain out any excess electrical charge in the system. Replace the cords and power back on.

Do both of these, and if you still have a problem contact Xbox support.
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Sent from my iPad via PowerFAQs 1.14
1 year ago#7
elchris79 posted...
Laylow12 posted...
Courtesy of Microsoft support: A hard reset fixes EVERYTHING.

.

How about not being a dick, and if you can't help not saying anything?


what is wrong with what he said?

that IS what microsoft support will suggest to do first
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If gameshark wasn't invented... games wont be as popular anymore
-Someone
1 year ago#8
I flipped my wall power switch after shutting it off, turned it all back on and it loaded so yeah.

Thing is just used for TV atm, collecting dust -_-
1 year ago#9
elchris79 posted...
Laylow12 posted...
Courtesy of Microsoft support: A hard reset fixes EVERYTHING.

.

How about not being a dick, and if you can't help not saying anything?


This is, literally, the first thing MS tells you to do in troubleshoot. How about you stop being a fanboy or shutting it?
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I'm not the nicest person you'll meet.
Have a real point please.
1 year ago#10
Gotta love that innovation!
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RIP Oderus Urungus.
  1. Boards
  2. Xbox One
  3. Xbox black screen. Green globe top left. Broken?

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