Xbox 1 internet help please

#1NoahsArk22Posted 5/18/2014 8:55:41 AM
Hello everyone. I am having some trouble with my Xbox 1. It is showing me "Connect to Xbox Live". I have run the different troubleshooting programs and every single time it tells me "It's all good. Your console is connected to the internet.".
Every single time I run the Test Multiplayer it says "It's all good. There are no problems with your connection for multiplayer.".
When I go back to the main page it tells me that I need to connect to Xbox Live but all the tests tell me my console is already connected to the internet.
Thank you very much for any info/help you might provide me. :)
#2bLiNdSnIpErZ20Posted 5/18/2014 9:02:50 AM
Hard reset
Don't Blink. Blink and you're dead. Don't turn your back. Don't look away. And don't Blink. Good Luck.
#3NoahsArk22(Topic Creator)Posted 5/18/2014 11:14:16 AM
bLiNdSnIpErZ20 posted...
Hard reset

Thank you very much! That solved my problem. I really appreciate your help. :)