Xbox One won't Power Cycle

#1dannyhollandPosted 8/24/2014 4:15:05 PM
Hi guys, I am having problems trying to power cycle my Xbox One. I know that to power cycle you just hold down the power button until it shuts down. When I try this, the power button makes a noise when I press it (the tinkling noise) but the console doesn't shut down. The power button just stays lit, no matter how long I hold it down for. Any ideas ? I am running in power saving mode if this makes a difference.
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Gamertag: Lord Jagerbomb
#2elbarto1Posted 8/24/2014 4:17:36 PM
Try changing power mode to always on. Then try holding the power "button" for 10 sec

If still not working, power off and unplug.
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#3dannyholland(Topic Creator)Posted 8/24/2014 4:18:38 PM
Thanks, I'll give that a go tomorrow
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Gamertag: Lord Jagerbomb