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Is this wrong of MSI? Should I be upset or is it fair?

#1aceofpilotsPosted 5/31/2012 4:39:20 PM
I RMA'd one of my graphic cards to MSI.

After receiving the card they gave me the wrong 460 and I emailed 3 times till I got a reply back

They offered me a GTX 560 Ti/OC edition card as replacement.

I asked if they'd be willing to replace both of the 460's I had for the 560 ti/OC since you cant SLI two different Nvidia cards but never got a reply.

Another two emails later, I get a call today saying they found the right 460 (refurbished) and will send it out when they receive the wrong one they sent me.


I'm kinda upet now they offer me an upgrade and than after waiting 2-3 weeks for replies they wanna send me a refurbished card they were originally suppose to send me.
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CM 690 II Advance/ASUS Sabertooth x58/ i7-950/SLI GTX MSI 460 Hawk Talon Attack/ Mushkin Enhanced Chronos -DX 240gb / PNY XLR8 6gb DDR3 1600/ Hyper Cooler 212+
#2Jesse7777Posted 5/31/2012 4:41:17 PM
Well I think its fair, they are offering you a free upgrade they had no way of knowing you were sli.
#3ihumpmypillow89Posted 5/31/2012 4:41:20 PM
Should've taken the deal, but you're getting back what you sent in so I'd say it's fair.
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#4DarkZV2BetaPosted 5/31/2012 4:41:37 PM
That's actually quite right of them, and aside from the first card being wrong. Offering the 560Ti was pretty generous.
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mmarkster posted...
Even though the game runs in 720p, it produces another 480p stream for the New Controller. That's like 1200p!
#5EvilGiygasPosted 5/31/2012 4:41:59 PM
Well, it's either take back your 460 and SLI or just have a single 560.
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Current generation game count:
X360 - 139 / Wii - 20 / PS3 - 11 / 3DS - 3 / DS - 8 / PSP - 9 / PC - 51
#6link510Posted 5/31/2012 4:44:13 PM
Should've just been happy with the 560ti imo, They were giving you free performance (over 1 card, that is). To ask for two was kind of greedy. I understand it was a pain that they couldn't be sli'd but you could've just sold the 460 and got a second 560 or sold the 560 and gotten a 460+some cash. Just my 2 cents.
#7aceofpilots(Topic Creator)Posted 5/31/2012 4:48:26 PM
I'm hoping the 460 they "found" works fine and isn't a dud. Last thing I need are crappy fans and cap whines galore
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CM 690 II Advance/ASUS Sabertooth x58/ i7-950/SLI GTX MSI 460 Hawk Talon Attack/ Mushkin Enhanced Chronos -DX 240gb / PNY XLR8 6gb DDR3 1600/ Hyper Cooler 212+
#8DarkZV2BetaPosted 5/31/2012 4:59:51 PM
I don't think you've got good odds of avoiding cap whine on a 460. Both of my hawks had it at high framerates. Unless it's constant, download DXtory and cap your FPS at ~200 or so.
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mmarkster posted...
Even though the game runs in 720p, it produces another 480p stream for the New Controller. That's like 1200p!
#9aceofpilots(Topic Creator)Posted 5/31/2012 5:12:22 PM
DarkZV2Beta posted...
I don't think you've got good odds of avoiding cap whine on a 460. Both of my hawks had it at high framerates. Unless it's constant, download DXtory and cap your FPS at ~200 or so.


How much can I get for one of my HAWKS? The one hawk I have is perfectly fine, runs cool, doesnt have a cap whine.

is the 560 Ti/OC much better than 460 HAWK SLI set up? or even a 560 Ti/OC SLI set up?
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CM 690 II Advance/ASUS Sabertooth x58/ i7-950/SLI GTX MSI 460 Hawk Talon Attack/ Mushkin Enhanced Chronos -DX 240gb / PNY XLR8 6gb DDR3 1600/ Hyper Cooler 212+
#10EvilGiygasPosted 5/31/2012 5:13:07 PM
Of course the 560 is better than the 460. A single 560 isn't any better than SLI 460's though.
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Current generation game count:
X360 - 139 / Wii - 20 / PS3 - 11 / 3DS - 3 / DS - 8 / PSP - 9 / PC - 51