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My laptop won't wake up from sleep and freezes when shutting down

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  3. My laptop won't wake up from sleep and freezes when shutting down
3 years ago#1
Long story short I got this laptop from amazon warehouse deals, and it's in great shape, and I got it at a good price:

http://www.amazon.com/Qosmio-X505-Q8100X-18-4-Inch-Gaming-Laptop/dp/B004GTNCPQ/ref=sr_1_1?ie=UTF8&qid=1338529539&sr=8-1

Yesterday it came in, and it did the initial setup fine. I installed Skyrim and Battlefield 3, along with Diablo 3 and haven't had any problems running anything. However it freezes when trying to shut it down. Also, when I put it to sleep it won't wake up.

It didn't come with the install discs, and when I search for anything toshiba in the search menu, nothing comes up. I'm a bit of a noob when it comes to PC problems like this, but I'm wondering, should I try to do a clean install with the Toshiba discs? Or are there drivers out there or something? Thanks in advance for the help..
  1. Boards
  2. PC
  3. My laptop won't wake up from sleep and freezes when shutting down

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