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My laptop won't wake up from sleep and freezes when shutting down

#1plus1zeroPosted 5/31/2012 9:47:30 PM
Long story short I got this laptop from amazon warehouse deals, and it's in great shape, and I got it at a good price:

http://www.amazon.com/Qosmio-X505-Q8100X-18-4-Inch-Gaming-Laptop/dp/B004GTNCPQ/ref=sr_1_1?ie=UTF8&qid=1338529539&sr=8-1

Yesterday it came in, and it did the initial setup fine. I installed Skyrim and Battlefield 3, along with Diablo 3 and haven't had any problems running anything. However it freezes when trying to shut it down. Also, when I put it to sleep it won't wake up.

It didn't come with the install discs, and when I search for anything toshiba in the search menu, nothing comes up. I'm a bit of a noob when it comes to PC problems like this, but I'm wondering, should I try to do a clean install with the Toshiba discs? Or are there drivers out there or something? Thanks in advance for the help..