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Weird issue, trying to figure out which new piece is bad.

#1NicodimusPosted 8/16/2013 1:03:40 PM
I've been struggling with this for 3.5 hours, and I can't get anywhere.

I got a new mobo, new CPU, and new RAM today. Specifics: http://i.imgur.com/wF5VTE8.jpg

I put all 3 into the case, using the correct standoffs and making sure to hook up all needed power and SATA cords. After hooking it back up and hitting power, this is what is happening:

1. I get no signal on my monitor (DVI hookup)
2. The PC runs for about a minute, and then restarts. Runs for about a minute, then restarts. On and on. It's not even warm. The display on the mobo reads 55.

Here is what I've tried:

-Took RAM down to one stick instead of two
-changed RAM slots
-changed the PCIe x16 slot for the video card
-putting the mobo driver CD in the disc drive, in case it needed a display driver or something
-putting the Windows 7 disc in the disc drive, in case it needed to boot from it or something
-plugged my monitor directly into the mobo DVI output
-reapplied thermal paste and went back to the stock cooler
-doublechecking that all power is connected in the right places
-Resetting with the button on the mobo
-Switching from BIOS A to BIOS B on the mobo itself
-power cycled the monitor whenever I made a change to test it

So, the question now is: do I return all 3 items because I can't tell which one is bad? Or is it likely the mobo, and I should just RMA that?

Or, am I missing an easy solution that is staring me in the face? Any input is appreciated.
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#2BogePosted 8/16/2013 1:12:47 PM(edited)
Sounds to me like something is defective. Do you have other parts you can try in order to isolate which piece is bad?

Just for reference, a few builds back I experienced a similar issue. It was with an Intel E6300 dual core. I tried to overclock it, but the system would boot up for a few seconds, then shut off, then boot for a few seconds, then shut off. It wasn't for a minute, just for seconds. I had to reset the bios to get it to normal settings again. That CPU just wouldn't overclock for me. So for that reason I think it's your CPU, but that's just my hunch and my 2 cents.

Good luck.
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#3Nicodimus(Topic Creator)Posted 8/16/2013 1:25:03 PM(edited)
Oh, this is lovely. I found out that error 55 means that it thinks there is no RAM installed, and is a known issue with Asrock motherboards. So, as I'm packing it back up for RMA, I take out the CPU and check for bent pins on the motherboard. There are none. I carefully put that black plastic cap over the place where the CPU goes, and pull the lever down over it and hear a crunch. I undo the lever, lift off the black plastic piece, and now a bunch of pins are bent. Aren't these things supposed to PROTECT the pins? I checked very carefully, and had the triangle corner matched up, and this stupid thing ruined the pins anyway. They are so tiny I can't even see which way to bend them back. I can just see that they don't line up with the rest in several places.

So now, I'm debating on just smashing this motherboard over my knee. If I try to RMA it like this, newegg will refuse it and send it back, meaning I will just be paying more shipping, so I'l be out $200 instead of the $170 I would lose by smashing it into a thousand pieces. Not a happy day. All because of that little piece of black plastic.

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#4Nicodimus(Topic Creator)Posted 8/16/2013 1:23:07 PM
[This message was deleted at the request of the original poster]
#5BalancelessPosted 8/16/2013 1:30:00 PM
Is there something special about socket 1150 that I'm not familiar with? Why does your motherboard have pins?
#6Chip_KellyPosted 8/16/2013 1:34:56 PM
I'm not comp expert but I had the same issue with my build a couple of days ago. The comp would turn on, no display then cut off.

It turned out to be one of my RAM sticks was bad so I replaced the RAM and it's been working fince since.
#7TheFeshPincePosted 8/16/2013 1:37:17 PM
I feel terrible for you. I would be furious.
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#8Retro_CuddlesPosted 8/16/2013 1:37:53 PM
in april i bought a new mobo and cpu. put it all together. no signal on monitor. pc doesnt even power on. apparently i had fried my psu which wasnt true so i ended up buying a new psu. i took it to a shop and he said it was probably static build up. took him 2 weeks to fix it. then after that i got some new ram which was easy enough to put in.
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#9Nicodimus(Topic Creator)Posted 8/16/2013 1:59:19 PM
TheFeshPince posted...
I feel terrible for you. I would be furious.


I wouldn't have even tried putting it back on, but it specifically says "you cannot return this item unless this cap is put back on." So you're screwed either way. I'm pretty pissed. RMAing is out of the question now, so I'll probably just take a hammer to it to get my $170 worth, and order a new mobo.

The question is, should I order the same one? It was defective (bad RAM slot) before the pin-bending anyway, but it seemed like a good board on paper. Maybe I just got a bad one? I heard so much negativity about ASUS motherboards/support recently that I decided to try Asrock.
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#10TheFeshPincePosted 8/16/2013 2:00:56 PM
Nicodimus posted...
TheFeshPince posted...
I feel terrible for you. I would be furious.


I wouldn't have even tried putting it back on, but it specifically says "you cannot return this item unless this cap is put back on." So you're screwed either way. I'm pretty pissed. RMAing is out of the question now, so I'll probably just take a hammer to it to get my $170 worth, and order a new mobo.

The question is, should I order the same one? It was defective (bad RAM slot) before the pin-bending anyway, but it seemed like a good board on paper. Maybe I just got a bad one? I heard so much negativity about ASUS motherboards/support recently that I decided to try Asrock.


I have an Asus mobo and it works perfectly fine. Luckily, I haven't had to deal with their customer support, yet.
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