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steam support is awful.

#1richard733Posted 8/23/2013 5:57:33 PM
wont let me log in... and havent gotten a response in 4 days.
#2TheFeshPincePosted 8/23/2013 5:57:58 PM
sweet
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#3TimePharaohPosted 8/23/2013 5:57:59 PM
k
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#4CatToyPosted 8/23/2013 5:59:28 PM
It really is worse than any support I've ever had to use.
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#5bottleofwinePosted 8/23/2013 6:03:35 PM
Strange. I forgot my password and the answer to my secret question. I then contacted them and they responded in a matter of minutes.
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#6aak57Posted 8/23/2013 6:19:25 PM
It's honestly pretty pathetic how slow their customer support is considering their place in the PC market. They should be able to afford a team large enough to handle the volume of tickets.
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#7richard733(Topic Creator)Posted 8/23/2013 7:01:06 PM
so this is pretty average?
#8TheFeshPincePosted 8/23/2013 7:06:33 PM
yes
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#9eragonman9Posted 8/23/2013 7:15:09 PM
I've never had a problem, but I hear people all the time complain about bad service.
It's probably a vocal minority, but it's not uncommon.
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#10strongo9Posted 8/23/2013 7:19:37 PM
I just want to be able to call them when I have a problem and need help.
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