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Why won't GMG accept my payment?

#1RyamusPosted 8/26/2013 2:16:19 PM
I'm trying to buy RE: Revelations for $27, but it won't accept my Visa debit card. I have more than enough in my account, but it refuses to go through. This happen to anyone else?
#2Mega_TyrantPosted 8/26/2013 2:21:04 PM
It may be something on the bank side. Sometimes I have to call my bank when my purchase get denied because they think it might be a fraudulent charge.
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Bludgeo'd for hammer...
#3Knight2520Posted 8/26/2013 2:21:49 PM
GMG is tagged as a gaming site (in the Vegas sense) by some banks, so you might need to call them up.
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#4kbe2k2Posted 8/26/2013 2:29:52 PM
Knight2520 posted...
GMG is tagged as a gaming site (in the Vegas sense) by some banks, so you might need to call them up.


^This

Plus their site acts up (especially during sales) and payments just won't process so maybe try Paypal if you can.
#5Ryamus(Topic Creator)Posted 8/27/2013 10:00:29 AM
Saw where my order was unable to process, but my bank took the money out my account anyway. Went by my bank and after they pulled up my account, they said they had approved the transaction and it's on GMG's end. How exactly do I call +44 (0)330 500 1515? (apparently GMG's phone number)
#601Philip01Posted 8/27/2013 10:18:00 AM
Quote:Saw where my order was unable to process, but my bank took the money out my account anyway. Went by my bank and after they pulled up my account, they said they had approved the transaction and it's on GMG's end. How exactly do I call +44 (0)330 500 1515? (apparently GMG's phone number)
@Ryamus

On a phone. It's European company.
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#7Ryamus(Topic Creator)Posted 8/27/2013 12:26:52 PM
01Philip01 posted...
Quote:Saw where my order was unable to process, but my bank took the money out my account anyway. Went by my bank and after they pulled up my account, they said they had approved the transaction and it's on GMG's end. How exactly do I call +44 (0)330 500 1515? (apparently GMG's phone number)
@Ryamus

On a phone. It's European company.



"How" as in "how would I dial that"
#8SolidManifestPosted 8/27/2013 12:29:29 PM
LOL just email them. But if you're dead set on call you would need a calling card (i think)
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Buddha says He who is in Continuous Hell never dies. Longevity is a big hardship in Continuous Hell
#9Metroid_LoverPosted 8/27/2013 12:39:30 PM
Ryamus posted...
01Philip01 posted...
Quote:Saw where my order was unable to process, but my bank took the money out my account anyway. Went by my bank and after they pulled up my account, they said they had approved the transaction and it's on GMG's end. How exactly do I call +44 (0)330 500 1515? (apparently GMG's phone number)
@Ryamus

On a phone. It's European company.



"How" as in "how would I dial that"

Long distance and Very expensive would be my guess.

I'd say try and find a e-mail address or something, if you can, good luck!
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#10Ryamus(Topic Creator)Posted 8/27/2013 2:27:22 PM
Thanks guys, I submitted a help ticket.

Side question: Is steam support really this bad? I emailed them about 6 days ago and they STILL haven't responded once. Terrible...