This is a split board - You can return to the Split List for other boards.

Laptop won't boot past "Starting Windows", just a black screen?

#1kyler45Posted 8/30/2013 1:13:00 PM(edited)
I'm fixing a computer for my father, and for the life of me I cannot get this to work, It's been to desktop before, and everything was going perfectly until I installed the last couple windows updates, and now the thing won't get past "Starting Windows", it just stays at a black screen.

I've tried system restore (Which only has one restore point for some stupid reason, even though I made 3) and I recieved Error 0x8000ffff.

This happened before, and I reinstalled windows to fix it, why the hell would I have to do this again just to do windows updates? 99% of the updates worked perfectly fine, it's just these last few that suddenly show up.

Edit: It's windows 7, by the way.
---
Xbox Live: Kyler45
AC:CF 0605-3418-4438 Name: Kyler Town: Larova
#2megamanfreakXDPosted 8/30/2013 1:20:43 PM
It was most likely improperly shut down when it was installing the updates.

Have you tried doing a windows repair?
---
|Corsair 500R|ASUS GTX 570|i5-2500K 3.30GHz|G-Skill 8GB 1600 DDR3|Samsung SSD PRO 256GB|Antec 750W PSU|ASUS P8P67 PRO|CM HYPER 212+|
#3kyler45(Topic Creator)Posted 8/30/2013 1:21:36 PM
megamanfreakXD posted...
It was most likely improperly shut down when it was installing the updates.

Have you tried doing a windows repair?


You mean the "System Repair" options when pressing F8 on boot? That didn't work for me, it tells me there's nothing wrong.
---
Xbox Live: Kyler45
AC:CF 0605-3418-4438 Name: Kyler Town: Larova
#4kyler45(Topic Creator)Posted 8/30/2013 1:24:36 PM
It suddenly decided to boot to the desktop, but it's running slow as heck, completely different from before.
---
Xbox Live: Kyler45
AC:CF 0605-3418-4438 Name: Kyler Town: Larova
#5CrimsonkainxPosted 8/30/2013 6:57:27 PM
Here's a support article about your 0x8000ffff error: http://support.microsoft.com/kb/2732500

You might check your manufacturer's site for support for your specific model. Updates for the BIOS and other proprietary parts may not show up in Windows Update.

Another possibility could be either hardware problems or malware.

Many brands of laptop have built-in diagnostic tools. Check your manufacturer's site for more info. There's also a number of free utilities out there such as Hiren's BootCD.

http://www.hiren.info/pages/bootcd

For malware, try Malwarebytes and Kaspersky's TDSSKiller.

http://www.malwarebytes.org/
http://support.kaspersky.com/5350?el=88446
#6happyscrub1Posted 8/30/2013 6:59:03 PM
safemode
---
http://happyscrub.com/tierlist.jpg