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Cancelling pre orders on Steam?

#1IAmMC2Posted 9/8/2013 1:27:32 AM
Hey, I'm still kind of wet behind the ears with PC gaming but I'm having fun with it so far, but I've got a couple of questions. I did Google around for this one but I was kind of confused by what I found because it was all conflicting information. Steam's policy says they don't do refunds, but they make exceptions for pre orders? So would it be possible for me to cancel my pre order of a game and get my money back before it releases, or would I just be cancelling and not getting a refund? And if I can do this, how do I go about it? Email to Steam Customer service? Is there a ticket for it?
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#2johnny_payPosted 9/8/2013 3:57:55 AM
you would cancel and get a refund