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If a laptop is the same price, should I buy on Newegg, Amazon, or Best Buy?

#1iammaxhailmePosted 9/13/2013 10:55:06 AM
As in, best service/fastest repairs/etc?
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#2Captain_DrekPosted 9/13/2013 10:56:25 AM
Depends on where you live, but usually Amazon is the fastest. Especially with prime.
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#3Lemur_HPosted 9/13/2013 10:59:48 AM
Amazon.
#4iammaxhailme(Topic Creator)Posted 9/13/2013 11:00:36 AM
Are Amazon's computer repair people good?

Do they subcontract repairs out?
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Best weapon combo in tf2: http://www.youtube.com/watch?v=7oUWPbS4450&feature=channel_video_title
http://www.last.fm/user/iammax
#5NicodimusPosted 9/13/2013 11:02:52 AM
Newegg's RMA process is miserable. Amazon's is awesome.

Unless there is a massive price difference, get it on Amazon IMO.
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#6NicodimusPosted 9/13/2013 11:06:02 AM
iammaxhailme posted...
Are Amazon's computer repair people good?

Do they subcontract repairs out?


They just send you a new one if you have to RMA. Then they fix the broken one and sell it themselves as refurbished. Can't tell you who fixes them, but the point is that you're not sitting there waiting to get it fixed or hoping the repair worked.
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Intel i5 4670k | Corsair 16GB DDR3 | Gigabyte GTX 770 4GB | ASUS 27" 1440p
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#7iammaxhailme(Topic Creator)Posted 9/13/2013 11:07:34 AM
Newegg's RMA process is miserable.

I can verify this. I'm glad to hear Amazon's isn't similar, which I was afraid of.
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Best weapon combo in tf2: http://www.youtube.com/watch?v=7oUWPbS4450&feature=channel_video_title
http://www.last.fm/user/iammax
#8ein311Posted 9/13/2013 11:13:02 AM
IIRC Amazon uses SquareTrade for extended warranties. I've heard mixed things about them.



If you have an issue with a laptop, you're going to go through the manufacturer for any repairs regardless of where you purchased the thing from.
All the places you listed offer some sort of extended warranty for an additional price. With Best Buy, I know they usually do a depot repair meaning they ship your laptop off to a designated location that handles the repair. It isn't done in-house and can often take quite a while to get back to you.
Can't say much for Newegg's or Amazon's as I've never personally dealt with SquareTrade.

Here's Amazon's return policy on laptops:

Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.


So basically, you get 30 days with Amazon if the Laptop just flat-out doesn't work. After that, you're going to be using the manufacturer warranty for any needed repairs (unless you buy an extended warranty).
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#9GTRagnarokPosted 9/13/2013 11:14:21 AM
I would buy from where I don't have to pay tax. For me, that would be Newegg.
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#10NicodimusPosted 9/13/2013 11:15:24 AM
ein311 posted...
So basically, you get 30 days with Amazon if the Laptop just flat-out doesn't work. After that, you're going to be using the manufacturer warranty for any needed repairs (unless you buy an extended warranty).


Right. I didn't mean to imply that Amazon covered it for a long time, that is what the manufacturer warranties are for.
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Intel i5 4670k | Corsair 16GB DDR3 | Gigabyte GTX 770 4GB | ASUS 27" 1440p
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