My grandma managed to get a virus on her computer. Apparently every time she tries to start her computer, she gets a message from Interpol that says she's on a watch list unless she pays them off.
I'm assuming my grandma's web searches weren't such as to get herself placed on an international watch list, so I'm in need of a virus scanner that I can run from an optical disc or USB drive, as the computer no longer boots to a desktop.
What are the best options? Thanks in advance for the help.
I have deal with that ransomware several times, press F8 before windows loads and in the menu select the repair windows option, then wait until it loads and then go to restore utility, look for a restore point before the software started showing, restore to that point and that's all, you fixed it.
This works in windows 7 or 8, doesn't work in XP. If you can't make this work, then you can still use a Live CD to boot from a disc, rescue all the pictures to a flash drive and then you can format or reset to factory default.
I will try Hirens, but I agree it may be a lost cause. I just don't know the last time she's backed up her pictures.
Thanks a lot Grandma :(
This may be a stupid idea, but...
Couldn't you use, say, an Ubuntu live DVD (or a USB stick with it installed), and in Ubuntu, copy the files from your internal hard drive (without booting to it) to a large-capacity USB or external hard drive?
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