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Has anyone ever delt with Sapphire customer support?

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2 years ago#1
How is your experience? I think my card is dying and I have only like 4 months to get it to them.
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Intel i5 2500k|8GB G.Skill RJaws|VelociRaptor, WD Fals|AsRock z68 Extreme4 G3|Sapphire 2GB 6970 OC'd |Corsair 520W PSU|Corsair 500R, K90, M95|ASUS Designo IPS
2 years ago#2
I heard it was bad, but either way you should contact them if you need to.
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2 years ago#3
Had no problems getting a replacement for a dying 5870 that I had.
2 years ago#4
ibanez_rocker06 posted...
Had no problems getting a replacement for a dying 5870 that I had.


how long did it take? And email only right?
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Intel i5 2500k|8GB G.Skill RJaws|VelociRaptor, WD Fals|AsRock z68 Extreme4 G3|Sapphire 2GB 6970 OC'd |Corsair 520W PSU|Corsair 500R, K90, M95|ASUS Designo IPS
2 years ago#5
It's been a while but I'm pretty sure it took 2 weeks and email only.
2 years ago#6
I had a 5770 replaced as well. I'm sure they either just fixed it or sent a refurbished back though. Took probably a couple of weeks. No calls, just email. It was no sweat.
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2 years ago#7
okay I put in a ticket, I didn't get an email confirming the ticket being submitted. I would assume they are closed on weekends?
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Intel i5 2500k|8GB G.Skill RJaws|VelociRaptor, WD Fals|AsRock z68 Extreme4 G3|Sapphire 2GB 6970 OC'd |Corsair 520W PSU|Corsair 500R, K90, M95|ASUS Designo IPS
  1. Boards
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  3. Has anyone ever delt with Sapphire customer support?

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