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Has anyone ever delt with Sapphire customer support?

#1DARQ MXPosted 10/11/2013 6:52:40 PM
How is your experience? I think my card is dying and I have only like 4 months to get it to them.
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Intel i5 2500k|8GB G.Skill RJaws|VelociRaptor, WD Fals|AsRock z68 Extreme4 G3|Sapphire 2GB 6970 OC'd |Corsair 520W PSU|Corsair 500R, K90, M95|ASUS Designo IPS
#2TheC0ndemnedOnePosted 10/11/2013 6:53:33 PM
I heard it was bad, but either way you should contact them if you need to.
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#3ibanez_rocker06Posted 10/11/2013 7:09:24 PM
Had no problems getting a replacement for a dying 5870 that I had.
#4DARQ MX(Topic Creator)Posted 10/11/2013 7:17:06 PM
ibanez_rocker06 posted...
Had no problems getting a replacement for a dying 5870 that I had.


how long did it take? And email only right?
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Intel i5 2500k|8GB G.Skill RJaws|VelociRaptor, WD Fals|AsRock z68 Extreme4 G3|Sapphire 2GB 6970 OC'd |Corsair 520W PSU|Corsair 500R, K90, M95|ASUS Designo IPS
#5ibanez_rocker06Posted 10/11/2013 7:20:17 PM
It's been a while but I'm pretty sure it took 2 weeks and email only.
#6BogePosted 10/11/2013 7:21:36 PM
I had a 5770 replaced as well. I'm sure they either just fixed it or sent a refurbished back though. Took probably a couple of weeks. No calls, just email. It was no sweat.
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#7DARQ MX(Topic Creator)Posted 10/12/2013 4:19:48 PM
okay I put in a ticket, I didn't get an email confirming the ticket being submitted. I would assume they are closed on weekends?
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Intel i5 2500k|8GB G.Skill RJaws|VelociRaptor, WD Fals|AsRock z68 Extreme4 G3|Sapphire 2GB 6970 OC'd |Corsair 520W PSU|Corsair 500R, K90, M95|ASUS Designo IPS