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Tech support advice for mom?

#1DoramiPosted 10/16/2013 10:05:03 AM
Mom:
Need MS office for work (no tablets, and yes, it must be MS office, not an office suite).

Travels between continents every few months (no desktop)

Needs IE for some bank websites.

Likes Skype and QQ.

Doesn't know how to install programs in Windows or OSX.

I tried to recommend a Mac. The only thing that changed was that I could no longer give her advice, because I'm not familiar with Macs.

Advice on what kind of computer to get and what kind of initial setup to use?
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"...Ashley takes on Lord Blazer alone in a white cape with flowing rockstar hair while playing his impossibly cool sword as a guitar..." - LBoksha
#22Dhas_a_MIGRANEPosted 10/16/2013 10:08:15 AM
Budget?
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#3snkboiPosted 10/16/2013 10:08:43 AM
Surface Pro 2

it's like a tablet but a full laptop pc with a detachable keyboard
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i think it's nice
#4Davel23Posted 10/16/2013 10:08:55 AM
Why isn't her work providing her with a laptop?
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Your mom's box.
#5KillerTrufflePosted 10/16/2013 10:10:37 AM
She likes Skype and crying? @_@

Anyway, why not just get a slim Windows laptop? She could get a full computer, like with an i3 or something, not a lot bigger than a tablet, which would work with MS Office and everything.

She could have the laptop ordered to you, you could install Office and whatever else she needs, clean off the crapware, and send it on to her. Or take it to her when you visit at Thanksgiving/Christmas. heh
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"How do I get rid of a Trojan Horse?" -Sailor_Kakashi
"Leave it outside the gates of Troy overnight." -Davel23
#6Dorami(Topic Creator)Posted 10/16/2013 10:34:23 AM
No budget limit, but she somehow breaks a computer every 2 years, so...

I will be doing the initial configuration for her, so bloatware doesn't matter.

Any specific models? I was thinking of the Yoga 11S or Yoga 2 Pro, but I have a sneaking suspicion she won't use the tablet function much.
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"...Ashley takes on Lord Blazer alone in a white cape with flowing rockstar hair while playing his impossibly cool sword as a guitar..." - LBoksha
#7Freakwave003Posted 10/16/2013 10:45:07 AM
You can just get a Macbook Air and just install Windows using BootCamp.
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#8bigbadharryPosted 10/16/2013 12:03:37 PM
I know what your mom needs!? >:)
#9KillerTrufflePosted 10/16/2013 12:04:45 PM
So why are tablets - like Windows 8 tablets - out? Is it mostly just the fact that the keyboards suck?
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"How do I get rid of a Trojan Horse?" -Sailor_Kakashi
"Leave it outside the gates of Troy overnight." -Davel23
#10fallenswordsPosted 10/16/2013 12:08:48 PM
just get a $600-$700 laptop.
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